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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

17,979 個評分
4,199 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


Nov 14, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.


176 - Technical Support Fundamentals 的 200 個評論(共 4,188 個)

創建者 Jennifer L

Feb 22, 2019

easy to follow. Fits in schedule.

創建者 Andrei Z

Feb 22, 2019

Ok. A good introduction to the next courses.

創建者 Dale C

Feb 21, 2019

Very fun and friendly intro to IT. 10/10 would recommend.

創建者 Mikael S F

Feb 22, 2019

Yep, explains a lot about binary.

創建者 Khalid H Z

Feb 20, 2019

it's very good for new in the IT field.

創建者 Collin P

Feb 21, 2019

I learned much. Hopefully this has prepared me for a job.

創建者 Joshua H

Feb 21, 2019

I found this to be a good introductory into what I have to look forward to in a support role. I look forward to completing the rest of the courses.

創建者 Bruno d S P

Feb 22, 2019

Nice course!

創建者 Mohammadali S

Feb 23, 2019

basically everything you need to know ! i totally love and enjoy this course!

創建者 Rebecca G

Feb 23, 2019

A great start to earning a certificate.

創建者 Justin N

Feb 23, 2019

Excellent course that covers the fundamentals of the IT field. If you're new, this is a good introduction. If you're experienced, this is easy to breeze through as a refresher.

創建者 David C

Feb 22, 2019

Wonderful teachers and class curriculum!

創建者 Gordon O

Feb 23, 2019

This course has been fantastic so far and truly proved to go beyond my initial expectations, particularly with how engaging it has been. The videos offer a much-needed break from the monotonous reading of text I am familiar with in other courses and being able to look at a real person and listen to them is an entirely different way to learn that will benefit people of various learning styles. The material is really interesting and to the point, while covering a variety of topics in the field. I especially enjoyed this last Module in Week 6 where we dove into some of the finer points of actually landing a job through resume building and interview prep. This is ultimately what myself and I suspect most of the other students are looking for by taking this course so I found this section to be extremely helpful. I wish I had finished this part before my interview last week! I'm very much looking forward to continuing on to the next course. Can't wait!

創建者 Sean H

Feb 23, 2019

Technical Support Fundamentals is a great course to take. All the instructors are knowledgeable and engaging.

The course material is well thought out and easy to consume.

創建者 Jeremy O

Feb 22, 2019

I really liked the course. they explained a lot, but as they say, you should also learn more in depth concepts of each subject on your own. I would recommend it to others.

創建者 Christopher J

Feb 22, 2019

Thank you for providing such a great way to learn some IT skills!!

創建者 Mauro L d s

Feb 23, 2019

muito bom a instrução estar muito simples de facil entendimento

創建者 Kim D

Feb 23, 2019

This is an excellent course. It breaks down each process and allows for practice to allow for a complete understanding of the material.

創建者 Bryan H

Feb 24, 2019

I enjoyed this course, as it covered new material that I've not covered before in my learnings. I definitely look forward to what the next several courses can teach me.

創建者 Lisa J B

Feb 23, 2019

This course was very well designed, and I thoroughly enjoyed taking it. The instructors were well chosen and all were able to explain more complex concepts so people with little or no technical background can understand.

I'm very thankful for courses such as this one, as it makes it possible for almost anyone to further their knowledge or change careers and gain the necessary skills to do that.

Looking forward to the next course in the series!

創建者 Jovial P T

Feb 24, 2019

Very good course to start a new career. The topics are very clear.

創建者 Lakshay A

Feb 24, 2019

Awesome course!

創建者 vikramaditya g

Feb 24, 2019

It's just awesome course.. amazing experience with online assignments

創建者 Mauricio L C

Feb 25, 2019

Awesome approach to IT for beginers.

創建者 Ruth M

Feb 24, 2019

Great Course