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Technical Support Fundamentals, Google

10,203 個評分
2,348 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....


創建者 BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

創建者 FK

Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


2,335 個審閱

創建者 Sagun Shrestha

Feb 17, 2019

Excellent course

創建者 komou poji

Feb 16, 2019

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

創建者 Samuel A Yahaya

Feb 16, 2019

Easy to follow.

創建者 Bruno de Sousa Pagno

Feb 16, 2019

Troubles in the Linux lesson on week 3 that's don't let me finish the course!!!

創建者 Tristin Hennessey

Feb 16, 2019

There was a lot of information that was structured in a very helpful way for learning, and I felt that all the information was relevant, and a great first step into the program. Very happy with my experience so far and excited to really get into the material.

創建者 Mohammed Abdallah

Feb 15, 2019

thank you to have this opportunity

創建者 Ashaki Afi Presley

Feb 14, 2019

This was a much needed refresher and learned quite a few things as well

創建者 Dan Sendle

Feb 14, 2019

Awesome class really enjoyed all of the different people involved in teaching the topics keeping it fresh and easy to keep focused (Thanks)

創建者 Aaron Merritt

Feb 14, 2019

Course is a good introduction for the average person without knowledge in computers. A bit redundant for me having a past education in computer coding, but I find fundamentals to be supremely important.

創建者 Laurent Aureyre

Feb 14, 2019