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Technical Support Fundamentals, Google

11,940 個評分
2,743 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....


創建者 DP

Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

創建者 FK

Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


2,724 個審閱

創建者 Brennan Couch

Apr 21, 2019

Great way to learn

創建者 Shehroze Aamer

Apr 21, 2019

Splendid Course, Learned a lot!

創建者 Asrorjon Tohirjonov

Apr 21, 2019

Very informative and easy to follow, 100% recommended!


Apr 21, 2019

wonderful journey by wonderful people working in a wonderful company that has provided the world with almost every knowledge on planet earth by bridging the digital gab. thank you very much Google.

創建者 Bright Ibrahim Mohammed

Apr 21, 2019

Great Course!

創建者 Jill Carver

Apr 21, 2019

Great way to Introduce newbies to IT. Loved all the course materials and Instructors!

創建者 Erick Vivas

Apr 21, 2019

Very good course so far!

創建者 Brian Adam Ruiz

Apr 21, 2019

Very informative. Wide range of discussions on topic. Forums available for class discussions, and or questions and comments. Thank you.

創建者 yehya medhat moawad

Apr 21, 2019

excellent course for beginners

創建者 Sergio Mejia

Apr 21, 2019

Great first start.