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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

17,861 個評分
4,166 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.


Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


151 - Technical Support Fundamentals 的 175 個評論(共 4,152 個)

創建者 Marcelo M

Nov 07, 2018

Good course

創建者 Tian Q

Nov 06, 2018

This course gives me a taste on all the broad aspects of IT support. For those who are hesitating on taking this program, you should try the first course and then decide. Personally I was attracted to all the aspects mentioned in this course and decided to finish the rest of this program. Also, if you are not considering getting this certificate, knowing a little bit more about IT will also be helpful.

創建者 Myles J

Nov 06, 2018

Great program and instruction so far!

創建者 Terry J H

Nov 24, 2018

Great pace for a beginner!

創建者 Lana L

Nov 24, 2018

It was challenging for me

創建者 Charito T N

Nov 24, 2018

This is amazing! Thank you coursera! I really appreciate it!

創建者 Nicolas Y F

Nov 25, 2018

great course!!!

創建者 leonardo a

Nov 08, 2018


創建者 Erick D C

Nov 08, 2018

Great course, just what I was looking for to make a change on my career.

創建者 Freddy M

Nov 09, 2018


創建者 KOFI A

Nov 08, 2018

Great course. Loved learning every bit of it. Can't wait for the next level.

創建者 Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.

創建者 Lucienne J M

Nov 12, 2018

Easy to follow and informative- Great way to learn the basics.

創建者 Michelle D

Nov 10, 2018

I learned so much information in a very organized thoughtful plan.

創建者 Travis P

Nov 11, 2018

Very fun and Informative.

創建者 Tong L

Nov 10, 2018

Great introductory course that was easy to use.


Nov 28, 2018

When you know about your computer, you can play around it in a secure way. This is what the course offer you.

創建者 Tamara H

Nov 27, 2018


創建者 Ricardo R

Nov 28, 2018

Great course to get start giving me a good foundation for my future career in IT. Classes were not to difficult to navigate, and the lab was a little tricky at first, but the support team and video's were great.

創建者 Mauricio R

Nov 13, 2018

Great course for beginners who want to learn about computers.

創建者 Justin S

Nov 12, 2018

It was awesome! I learned so much already and I can't wait to continue moving forward. One of the best investments I have ever made!

創建者 Huda A

Nov 13, 2018

very informative

創建者 Mehrdad k

Nov 13, 2018

I had a great experience of learning new things about computer in this course

創建者 Michael H I

Nov 13, 2018

Great introduction into the I.T support role.

創建者 Gerald M M

Nov 29, 2018

I have learnt a lot from this course.