Chevron Left
返回到 Technical Support Fundamentals

學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

17,979 個評分
4,199 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


Nov 14, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.


101 - Technical Support Fundamentals 的 125 個評論(共 4,177 個)

創建者 Matthew ' B B

Dec 16, 2018

This is an absolutely outstanding course! The material is explained well enough that most anyone, regardless of your technical background, will understand it. Equally as important it's much more than some basic 'Intro to Computers' type course. When a friend told me about it I was hesitant as I have a decent technical background already (certifications in everything from Deep Learning to Blockchain to CompTIA Security+). However, I filled in quite a few knowledge gaps as well as learned topics I was completely unaware of. All in all... highly recommended!

創建者 Johnathan R

Dec 16, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

創建者 Diego J S C

Jan 03, 2019


創建者 Clarence S

Dec 20, 2018

Great Course!!!

創建者 Timothy M

Jan 03, 2019

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

創建者 Oluwaseun A B

Dec 18, 2018


創建者 Sinisa S

Dec 18, 2018


創建者 Rosa T B

Dec 17, 2018

I really enjoyed this class! I never knew that there was so much to IT or the internet! I knew there were things needed to make the internet function, but never this much! I am excited to be able to continue on and learn lots more. The classes and the instructors are awesome!

創建者 Furqan K

Dec 18, 2018

very nice

創建者 Antonio

Dec 18, 2018

This system has been effective at allowing me to learn at my own pace. I took a break for a while but will surely use it more frequently now. Easy to learn the tools and begin the journey of enhancing your skills.

創建者 Lori L B

Jan 04, 2019

The collective teaching process could not have been better. I was so intimidated at first, but the tools used allowed me to get involved and do my best. So far. I really look forward to the next course. Thanks.

創建者 Shahbaz A S

Jan 05, 2019

Ideal stepping stone to IT

創建者 Sumiya M

Jan 04, 2019

I am a Bachelor in Computer Applications and this course really helped me to refresh my previous knowledge about computers and its applications.

創建者 Sammy A

Jan 04, 2019

great !

創建者 Ehtsham R

Jan 04, 2019

Learned alot from this course. Thank you Google Team.

創建者 Omachoko S O

Jan 04, 2019

Great course filled with content precise and direct, Great Job Google team.

創建者 Jazzy O

Jan 06, 2019

An eye opener.


Jan 06, 2019

I really enjoy the fundamental program it's knowledgeable and easy to learn if determine. i also learn a lot in this program i appreciate google and coursera for creating this course.


Jan 06, 2019

I love it

創建者 Adedamola O

Jan 06, 2019

I finally understand how to count binary after many years

創建者 Fabrizio B

Jan 07, 2019

excellent information

創建者 Merline T

Jan 07, 2019

Good course to learn computerization

創建者 Issa M S

Jan 07, 2019

Very Informative, 10 years in the IT field and i still learned new things! Thank you


Jan 09, 2019

Through this course i learn more than i know before , i learnt more things about assembly computer like example i know that you have to discharge about what can do something no good about electrical but i don't know before a that i can have something like bracelet which can help you about discharge . About about operation system too took some skills that i don't have before .About networking too i took some skill about IPV6 and IPV4 and through Binary learnt more things. The most interesting choice you have learned in this course is how workspaces (qwiklabs) are well designed for a workspace or learning space, it's not that I've ever seen but how it works I appreciate especially in the last course Trooblshooting I learned a lot about documentation beforehand, or how to behave with the customer or the person in front of you or the one to whom you want to render a service in the field of IT support. .I appraciate everything and i will review my schedule and take the next course in the IT Support Professional Certificate .


Jan 08, 2019

Its quite informative and Educative. Its recommended for anyone thinking IT