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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,010 個評分
4,205 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



May 08, 2019

Great course for beginners and experts. Easy to understand and a good refresher for those who have been into IT for a long date. Recommend it to everyone looking for a high quality course on coursera.


Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.


51 - Technical Support Fundamentals 的 75 個評論(共 4,197 個)

創建者 Rachel B

Dec 20, 2018

Very concise and inviting for all levels - either a beginning tutorial, or a quick refresher. Captivating and engaging!

創建者 Lance J

Dec 20, 2018

The quality was outstanding, and having the modules split up into small chunks made it easily digestible.


Dec 18, 2018

Love this course it was challenge yet simple it provided lessons that took their time to detail in ways that anyone can understand. This provided me with even more confidence since I have never taken a computer course or read a computer book. I felt accomplished and that I deserved the certificate. Thank you.

創建者 Mark C

Dec 19, 2018


創建者 Joshua G

Dec 07, 2018

I loved how in depth and easy the modules were throughout this course. I can't wait to continue my path in IT Support and continue to learn all the exciting things that the IT world has to offer. This has been one of the easiest courses I've done while making me feel like I'm learning something important.

創建者 Emeka R O

Dec 06, 2018

Excellent material, very interactive and comprehensible.

創建者 Jacob S

Dec 05, 2018

Very fun and engaging! Learned a lot of new stuff and look forward to the rest of the courses.

創建者 Angel J C V

Dec 08, 2018

Learn to walk before run. Great Stuff!!!

創建者 Timothy P S

Dec 06, 2018

Awesome, learned a lot


Dec 07, 2018

thank you


Dec 07, 2018


創建者 Calandra F

Dec 08, 2018

This course has help provided me with the building blocks to pave my path to a career in IT.

創建者 Troy S

Dec 20, 2018

Super easy and great for beginners. It definitely teaches you everything from the ground up.

創建者 Luis S

Dec 22, 2018

Great introductory lessons for anyone, It doesn't matter where you come from, this course will put your feet on a comfortable environment to learn the basics before stepping into a pool of content IT related. I would recommend this to anyone as the best foundation for beginners

創建者 Jeremy T

Dec 22, 2018

Went into a good depth about the subjects. It didn't leave open ended statements also.

創建者 Kyle J

Dec 23, 2018

Very good introduction to a number of different IT topics. Easy to understand for beginners.

創建者 Keith B

Dec 09, 2018

Very informative

創建者 Ryan P

Dec 10, 2018

This is a great way to start your IT Support Specialist journey!

創建者 Karen B

Dec 08, 2018

This course was a great way for me to introduce myself to the world of IT and learn about all the different areas.

創建者 Adarsha B

Dec 09, 2018

good enough

創建者 Sandeep K

Dec 08, 2018

Very Good.

創建者 Jack G F

Dec 10, 2018

One of the things that I appreciated most is that I was able to have life interrupt my studies yet I was able to come right back to where I was and pick back up.

I appreciate those who are presenting the information as I found them easy to relate to.

I think Gayle and Marty deserve Webby's. :)

創建者 Tridib K M

Dec 10, 2018

great course

創建者 Alexandra F

Dec 09, 2018

Easy to understand, very good explanations.

Even me - as a social scientist without any technical computer knowledge and only moderate english skills - was able to understand every piece of information because of the practical examples and the good wording. It's easy for me to transfer the knowledge in this course into praxis.

Thank you very much!

創建者 Elsa P

Dec 23, 2018

A really useful course. Starts with the basics. Definitely recommend the course for anyone wanting to know more about computers, even if you don't plan on working with IT.