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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

17,743 個評分
4,133 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate


Feb 15, 2018

Great introduction to IT and the different standards that are used in the field. It really gives you an idea of what to expect and the different aspects that you may encounter while you're on the job.


251 - Technical Support Fundamentals 的 275 個評論(共 4,124 個)

創建者 Manpreet S

Mar 03, 2019

Very helpful and easy to understand course materials

創建者 Sarah B

Mar 02, 2019

Hello! So far so good. The Google team has been excellent and wonderful people to learn from. Thanks for the wonderful opportunity

創建者 Nicholas A

Mar 02, 2019

Great content.

創建者 Christine F

Mar 03, 2019

This was an excellent course. Most of which was a refresher, however I still learned alot.

創建者 Mario R

Mar 03, 2019

I really enjoyed the class. It was a good introduction.

創建者 Amina M

Mar 03, 2019

courses was so helpful thanks to teachers and their way to simplify and explain.

創建者 Deleted A

Mar 03, 2019

Great Program for all.

創建者 Sunmark S B

Mar 02, 2019

Great course if you are starting out in IT and irons out the fundamentals in it.

創建者 Aaron C C

Mar 04, 2019

Great course with a solid introduction to the fundamentals.

創建者 Robert R

Mar 02, 2019

Really great introduction to the technical and non-technical aspects of IT.

創建者 Glenn J

Mar 03, 2019

A fine intro to IT Support. Covers all the very peaks of some very deep and complicated subjects very well. This first course is hIghly Recommended.

創建者 Mansi S

Mar 03, 2019

Everyone should do this course, regardless of their field of interest. This course covers basic and essential details about IT industry which every individual should know in today's world of computers.

創建者 Hasan E

Mar 04, 2019

Excellent course for those who wants to gain experience with the simplest possible way

創建者 Brandon S

Mar 04, 2019

Learned the values of Technical Support Fundamentals

創建者 Gina A

Mar 05, 2019

Easy to understand and the lessons are fun! Im a teacher and I think whoever design this class was probably a teacher too because this course is good for all type of learners

創建者 muhammad a h

Mar 05, 2019

Best course to start with

創建者 Peder H

Mar 04, 2019

Thank you for making this possible to learn on our own time. Life is demanding and being able to grow and learn more on my own is bug. To actually have it be a certified course is wonderful. Onward and upward!

創建者 Rahul K S

Mar 05, 2019

great course for the beginner who want to be part of the technical support .

創建者 Susan O

Mar 05, 2019

I have really enjoyed course 1. I have learned a lot from this first course and look forward to each new course in order to receive my certificate.

創建者 Akhil G

Mar 05, 2019

I want to become an IT SUPPORT SPECIALIST after watching this course :)

創建者 Anya M O

Mar 06, 2019


創建者 Ingrid R

Mar 08, 2019

This course has been really information filled and easy to understand to get started learning IT.

創建者 Ginny S

Mar 06, 2019

This course was challenging and made me think about my next step! Loved it!

創建者 Erin J M

Mar 07, 2019

This was a great introductory course. It covered a lot of ground and gave a lot of good tips to let you decide whether or not the career path is right for you. I really liked the Google Cloud tutorials. They helped me see that I might be able to complete this course after all.

創建者 Emeh W

Mar 06, 2019

very good