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學生對 加州大学尔湾分校 提供的 冲突解决的技巧 的評價和反饋

4.2
509 個評分
118 個審閱

課程概述

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

熱門審閱

SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

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26 - 冲突解决的技巧 的 50 個評論(共 115 個)

創建者 Safaa J

Jul 17, 2016

Just great. Leads to emotionnal intelligence too.

The professor is awsome !!

創建者 Alberto W

Nov 17, 2015

great course, a good introduction to the subject.

easy to understand

創建者 Bahram H

Jun 24, 2016

This course provides its participants with an incredible tool to solve critical situations in the work place and in the private life.

創建者 Emily B

Feb 20, 2016

Great cursory course, provides a good but brief and succinct overview of conflict resolution.

創建者 Yin L

Feb 12, 2016

Set the collaborative stage and improve the resolution skill for conflict.

and recommend more useful books for further analysis.

創建者 Fatai J

Feb 15, 2016

A must-learn for ALL

創建者 Edwina F

Jun 01, 2016

Really useful

創建者 Marcela P

Jun 18, 2016

Very good

創建者 brandon L D

Dec 26, 2015

I love the detailed advice and resources in the course. Very clear, very well spoken.

創建者 Hal P

May 22, 2016

Good survey of traditional communication methodologies and processes. Could be enhanced with inclusion of e-empowered tools such as blogs, e-conferencing, issue research producing position papers, etc. Remember KNOWLEDGE IS POWER!

創建者 Paulina T

Jun 01, 2017

Loved it!

創建者 neoshalinda

May 06, 2016

Clear structure and examples.

創建者 Gelo R

Apr 05, 2017

A really good course

It help me achieve all the skills needed to

創建者 José d J D L C G

Feb 10, 2016

Excellent course and teacher. Congratulations!!

創建者 Constance J N

Feb 09, 2016

I really like learning this material, and it helps everyday life.

創建者 Katina S

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

創建者 Naresh K L

Apr 20, 2017

Excellent course.

創建者 Katarzyna P

Jun 26, 2017

Very informative and useful course

創建者 Abdelmohimen H

Mar 16, 2018

It is amazing, you must get it

創建者 Gary L

Sep 26, 2015

I enjoyed this course and believe it gives a nice base for further development of essential skills for all.

創建者 Dr.Alaa Z

Jan 31, 2016

Great

創建者 Ossama Z

Jan 27, 2016

This is a very useful and comprehensive course.

創建者 DEBRA

Feb 25, 2016

So empowering and insightful - thanks.

創建者 Guillermo O R

May 23, 2016

great!

創建者 Luis M L B

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.