Chevron Left
返回到 冲突解决的技巧

學生對 加州大学尔湾分校 提供的 冲突解决的技巧 的評價和反饋

672 個評分
173 條評論


Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.


Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.


151 - 冲突解决的技巧 的 170 個評論(共 170 個)

創建者 Varvara T L

May 26, 2020

Great course with very useful material.

The assessments are marked by peers only, so no matter how well you do, if your peer decides to give you a bad grade you will get less than you deserve. The assignments are not reviewed by an experienced professor.

創建者 Christian B

Aug 14, 2019

The course material its self is fine, if not useful. The major hurdle of the course was waiting for other individuals to submit coursework since peer-review is required for completion of the course.

創建者 Mohemmad R

Oct 20, 2015

This a basic course and covers the Collaborative style in some depth. The case studies are the clinchers. I would have loved to have more on the other styles as well.

創建者 Dr. S M

Jun 11, 2020

Good course. But hardly any peer to review and took longer than all other courses i have done in coursera

創建者 Muhammad i R

Dec 12, 2019

A complete waste of time. I even reviewed 49 peer assignments and got my things worst late.

創建者 Mike L

Aug 30, 2016

Good, basic information on conflict resolution. Interviews were very valuable.

創建者 Cheri P

May 12, 2018

Helpful resources are included.

創建者 Esmaeel A

Dec 26, 2019

Nice course, good case studies

創建者 Warren

May 10, 2016

Simple and easy to follow

創建者 Andrea P

Oct 06, 2019

there is no discussion forum where asking mates for reviews or anu other kind of clarification.

This caused several issues to me, first of all waiting much more time for receiving reviews about my assigments and paying longer the subscription. I hope the forum could be implemented, as it is a common and standard tool in many other specialization course. Also, I owuld like to see much more documentation available for each course in order to deepen these specific matters.

創建者 wendy j

May 19, 2020

Lots of spelling mistakes in the slides. I gave up after about 10 minutes. The information is very dry and so far, no real explanation on what anything means or given examples. I've taken many courses on conflict resolution but this was a disappointment. Instructor is just reading from slides and stumbles many times over words. Also goes through material very quickly.

創建者 shweta d

Dec 21, 2015

The course is good but very basic. Suggested for individuals who have never had any exposure to information on conflict or humanities

創建者 Janina C

May 21, 2020

Information is so basic, there's no need for a course. Not engaging enough either.

創建者 Yanhua W

Apr 22, 2020

Too short and superfacial

創建者 Felipe E C M

Jul 05, 2020

Falta mucho contenido

創建者 mitra m

Jun 07, 2020

It is really unfair which i couldnt sign up my assessment on audit version.

Due to sanctions i can not transfer money to out side Iran.

Other courses let us to finish the course and i think this is what we call audit version.

But this course did not let me finish it. I case i want to finish i must to buy the certificate.

創建者 Stephen R

Oct 04, 2015

The course material is interesting (3/5) but the assignments rely heavily on reviewing the work of other students which severely detracts from the course. If I wished to grade other people's coursework, I would have pursued a career in academia instead of becoming a research scientist.

創建者 Raqueeb M

Feb 25, 2019

experiences shared by the people are not informative enough, and reading from books is not a good way (i think) felt like bed time stories...

創建者 Beatriz B

May 07, 2018

u suk

創建者 Dr. D S

Aug 25, 2017