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學生對 加州大学尔湾分校 提供的 冲突解决的技巧 的評價和反饋

509 個評分
118 個審閱


Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...



Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll


Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.


51 - 冲突解决的技巧 的 75 個評論(共 115 個)

創建者 Gary L

Sep 26, 2015

I enjoyed this course and believe it gives a nice base for further development of essential skills for all.

創建者 Eddah K

Mar 24, 2016

I loved every topic. The presentation were great and the assignments made the mind think harder.

創建者 Dr.Alaa Z

Jan 31, 2016


創建者 Ossama Z

Jan 27, 2016

This is a very useful and comprehensive course.

創建者 Evgeniya Z

Oct 12, 2015

I like this course. H gave me a lot to understand more myself and others in cituations of conflicts. Great,


Feb 25, 2016

So empowering and insightful - thanks.

創建者 Guillermo O R

May 23, 2016


創建者 Fernando L O

Apr 22, 2016

Simple and practical!

創建者 JhoryAnne N

Dec 07, 2015

Thank you.

創建者 Sofia B

Oct 10, 2015

it makes an strongly initial to conflict resolution!!

創建者 Scheherazade T

Jul 25, 2017

Great course. Provides good information on setting up positive conflict meetings.

創建者 Julia F

Apr 24, 2018

I enjoyed the course and found it very helpful.

創建者 Paulina T

Jun 01, 2017

Loved it!

創建者 neoshalinda

May 06, 2016

Clear structure and examples.

創建者 Hal P

May 22, 2016

Good survey of traditional communication methodologies and processes. Could be enhanced with inclusion of e-empowered tools such as blogs, e-conferencing, issue research producing position papers, etc. Remember KNOWLEDGE IS POWER!

創建者 Gelo R

Apr 05, 2017

A really good course

It help me achieve all the skills needed to

創建者 CM

May 27, 2019

Very informative and well-presented!

創建者 Uloma A N A

Sep 13, 2019

I appreciate all the instructors more especially Najla DeBow for their great impact to all of us in the cause of this course.

創建者 Emmanuel K D

Mar 12, 2019

Great course, good learning

創建者 Karthika

Sep 28, 2016

Not too much material in addition to the Types of Conflict course but worth reading

創建者 Abdelrhman S h

Mar 01, 2016

it is perfect course i take it until now thank you

創建者 Huaihe W

Nov 16, 2015

Tell the basic principles of conflict resolution. Reminds me of the summer course I took at Columbia University.

創建者 Tabitha G

Dec 13, 2015

I do love the content of this course, however I do wish we saw more scenarios play out when trying to get a point across. This course is just harder to obtain for me memory wise.

創建者 Ulisses

Feb 16, 2016


創建者 Nicola Q

Dec 08, 2015

Great introduction into this subject.