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返回到 冲突解决的技巧

學生對 加州大学尔湾分校 提供的 冲突解决的技巧 的評價和反饋

4.3
710 個評分
182 條評論

課程概述

Resolving conflict in a positive manner is a skill that can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active listening skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

熱門審閱

SG

Apr 20, 2020

All the concepts of active listening skills, communication, approaches to resolve conflicts and arriving at a collaborative solution explained very well with personal examples and interviews.

VC

Apr 30, 2020

Design of the course is excellent with videos, book reviews, case studies and interviews with field experts. I love this course and enjoyed a lot and I learned so many concepts.

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76 - 冲突解决的技巧 的 100 個評論(共 179 個)

創建者 KONTAKIS N

Jul 09, 2020

Accumulated knowledge !!!

創建者 wenli H

Jan 15, 2020

it is a brilliant course!

創建者 Winston A W

Jul 22, 2020

Excellent, thank you.

創建者 Fernando L O

Apr 22, 2016

Simple and practical!

創建者 Afolabi W O

Jul 20, 2020

good and professionl

創建者 Fatai J

Feb 15, 2016

A must-learn for ALL

創建者 Tess M

Sep 29, 2020

Nice and short too!

創建者 Odette G G M

Aug 13, 2020

Excelente contenido

創建者 Okpeyeaghan O P

Jul 11, 2020

Thank you very much

創建者 Parulekar P S

Jul 22, 2020

Wonderful course!

創建者 KEWARIN S

May 07, 2020

well explained 🙏

創建者 Naresh K L

Apr 20, 2017

Excellent course.

創建者 Udbhav T

Jul 30, 2020

Very Nice Course

創建者 Aparajita S

Jun 20, 2020

Excellent course

創建者 Timir P

Jun 18, 2020

Excellent course

創建者 Maisha I

Apr 12, 2020

Excellent course

創建者 DR. D N R

May 20, 2020

Great learning

創建者 Manoj K

May 08, 2020

Good Describe.

創建者 Sarah R

Jun 02, 2017

Great Course!

創建者 Edwina F

Jun 01, 2016

Really useful

創建者 Vishnupriya S

May 27, 2020

Good Course.

創建者 ishaku y

Oct 21, 2016

great course

創建者 megha d

Jul 15, 2020

good course

創建者 Arun J P

Jul 06, 2020

nice course

創建者 YOUNES M

May 28, 2020

Thank you !