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學生對 加州大学尔湾分校 提供的 冲突解决的技巧 的評價和反饋

4.2
508 個評分
117 個審閱

課程概述

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

熱門審閱

SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

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76 - 冲突解决的技巧 的 100 個評論(共 115 個)

創建者 Lothar H

Nov 02, 2015

short and sweet. The course is quite short but covers the true essentials of conflict resolution in a professional environment. the only reason why I did not give five stars: the concept of Active Listening, although mentioned all over the course is not really well explained.

創建者 Anand M

Apr 05, 2016

This Course has a good and practical approach to conflict resolution in any a Organization.

創建者 Hannah L

Jun 19, 2016

A good course! The assignments were fun to write. Some videos were redundant, but overall I enjoyed it greatly.

創建者 Neila R

Dec 27, 2015

Very interesting.

創建者 Hemendar P

May 31, 2016

It's an excellent course from University of California, Irvine.

I would appreciate the course curriculum designers and faculty who have delivered the course through examples and case studies.

Looking forward for the more informative courses like this.

Regards,

Hemendar Pusa

Professional Social worker and Special Educator

India

創建者 GLORIA H G

May 23, 2018

Muy buen curso.

創建者 Shibaji M

Nov 06, 2015

Good Course

創建者 Laxma R

Jan 11, 2016

this course really helped me a lot.

創建者 GIDEON N P

Mar 07, 2017

good job

創建者 Tabitha G

Dec 13, 2015

I do love the content of this course, however I do wish we saw more scenarios play out when trying to get a point across. This course is just harder to obtain for me memory wise.

創建者 Ulisses

Feb 16, 2016

.

創建者 Huaihe W

Nov 16, 2015

Tell the basic principles of conflict resolution. Reminds me of the summer course I took at Columbia University.

創建者 Fabio D

Sep 09, 2017

Some very good honts on how to manage conflicts

創建者 Jessie W

Sep 27, 2015

Not bad 

創建者 Amanfo A

Aug 20, 2016

The visuals and practical examples are very useful as they can even permeate even the very uneducated with understanding.

創建者 Audrey A

Mar 19, 2018

Great source of beginner information. I enjoyed most of all the case studies, and would like to see more practical application of the material the course covers.

創建者 Angelica

Jan 21, 2016

Es un buen curso que ayuda a tener una mejor perspectiva de cómo enfrentar problemas en generar y llegar a una solución del mismo donde se pueda llegar a la meta común con el mejor propósito.

創建者 barbara S

Sep 01, 2016

very interesting learning experience

創建者 Eric B

Jan 12, 2016

I wish there was some more "meat" on actually resolving conflict, maybe it's in the next chapters :)

創建者 Viktoriia S

Aug 23, 2017

hard language, please make some lectures after videos like presentations briefly with all main points

創建者 Abdelrhman S h

Mar 01, 2016

it is perfect course i take it until now thank you

創建者 Karthika

Sep 28, 2016

Not too much material in addition to the Types of Conflict course but worth reading

創建者 Nicola Q

Dec 08, 2015

Great introduction into this subject.

創建者 Ali A

Apr 19, 2016

nice course

創建者 AMAN A W

Dec 26, 2017

That was a lot of new experiences. Thank You