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學生對 知识加速器 提供的 Customer Service Fundamentals 的評價和反饋

4.8
1,105 個評分
332 條評論

課程概述

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build the knowledge and develop the skills needed to be a successful Customer Service Specialist: • Communication Skills which focus on clear, concise communication and listening. • Appropriate empathetic behavior such as such as patience, curiosity, and willingness to help. • Problem solving to research an issue and help determine an appropriate resolution. • Process adherence to ensure the proper flow and Service Level Agreements are met. The course is divided into 4 modules, and you will be assessed and awarded badges along the way! The course also includes interactive training including labs to reinforce all of the learning components above. At the conclusion of the course, you will receive an email notification from Acclaim with instructions for claiming the badge. Upon accepting your badge, it will be necessary to create a user account on Acclaim, where you will have the ability to manage your badge(s), opt-in to other communications and features, as well as take advantage of features allowing you to share your badge to social media and other destinations....
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201 - Customer Service Fundamentals 的 225 個評論(共 340 個)

創建者 Mulalo R

2021年9月7日

Wonderful and well structured course

創建者 dinesh p

2019年9月18日

It was challenging but interesting.

創建者 Quynh L T N

2021年1月29日

Great course with useful knowledge

創建者 Shushanik G

2020年4月25日

Great course to achieve new skills

創建者 Leon R C P

2020年1月18日

Excelente curso, muy recomendable.

創建者 Olusola K

2020年3月31日

The best online course i ever had

創建者 Chizi A

2022年6月17日

​the course was very interesting

創建者 panagiotis m

2019年5月27日

It was a very informative course

創建者 nonye t

2022年5月29日

I will recommend this to anyone

創建者 Carlos L

2021年8月23日

enjoyed learning something new.

創建者 Chantelle C

2022年3月26日

It was a well informed lesson.

創建者 Grace O

2022年3月5日

I am rating this Course 5 💥.

創建者 Eric K N

2021年3月29日

Very practical. I loved week 4

創建者 Stephanie G

2021年1月3日

This course was very helpful !

創建者 Aikee P A

2020年8月31日

Such a big help! I learn a lot

創建者 Arbish K

2020年2月24日

this is one of the best course

創建者 Victorine O

2022年4月7日

awesome course worth learning

創建者 Mistee R C

2020年7月22日

Awesome learning experience.

創建者 Meylin I M L

2022年4月9日

This is an exceent course!!

創建者 Mebrahtu A

2021年7月22日

wonderful course, thank you

創建者 OLUMIDE A

2020年9月26日

Awesome! So proud of myself

創建者 Conveeya B

2019年1月20日

This is a wonderful course!

創建者 Piyali S

2022年4月25日

Very good learning session

創建者 Eyitayo O

2022年1月26日

I learn alot of new thing.

創建者 Jitu M

2020年3月10日

very good materials.......