Chevron Left
Back to Improving Communication Skills

Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,917 ratings

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

MG

Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP

Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

Filter by:

226 - 250 of 494 Reviews for Improving Communication Skills

By Inchara M G I

•

Jul 9, 2023

I have learned many things and i have improved my english

By Bernard D V

•

Nov 2, 2018

Great course about Communication. Clear, nice and easy :)

By Inna M

•

Jun 26, 2020

Great content, which stimulates thinking and memorising

By Jose R S L

•

Jul 25, 2018

Falta traducción al Español, deberían tener esta opción

By Hope D O

•

Nov 16, 2019

Excellent course. Every lecture brought new knowledge.

By VEENA V N

•

Aug 26, 2019

It was an informative course. Learned many new things

By Sonja L

•

Mar 4, 2019

Lost of great examples to really explain the content

By Varun A

•

Aug 25, 2023

This course is super good, definitely check it out.

By Malena G

•

Mar 29, 2022

Excelente curso! Ideas muy interesantes y practicas

By steven m

•

Jun 1, 2020

Very informative! A master of his craft! Thank you!

By Eman M H A

•

Sep 16, 2019

it was an amazing online course i have ever learnt

By ssvetozar

•

Mar 19, 2022

Very usefull end intersting presentations.Thanks

By murtuza a

•

Feb 2, 2021

One of the best courses in Communication Skills

By Gaurav P

•

Apr 15, 2020

Thanks a lot coursera. I really learned a lot.

By Blanche J

•

Mar 26, 2020

Loved the stories on how to apply to my life!

By VICTOR L

•

Jan 8, 2022

AWESOME PROFESSOR AND VIVID COURSE MATERIAL

By Atilio M

•

Mar 7, 2019

Great course, easy to follow and understand.

By Solomon O

•

Jul 24, 2022

Great course. Very detailed and interesting

By Sarah T

•

Mar 27, 2020

Excellent course, with concise information.

By Satish K S

•

May 27, 2018

Amazing experience of learning!

Great course

By Jennifer S

•

Jun 13, 2021

The course was perfect and understandable

By Bishoy R A A

•

Mar 23, 2020

Great course and the most needed nowadays

By Nurgul

•

Jun 5, 2018

Thank you very much for this nice course!

By Mercy O

•

Apr 5, 2021

very educative. I enjoyed the course!!!!

By Irena V

•

Apr 29, 2020

Very interesting course, easy to follow,