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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

1,322 個評分
352 條評論


Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....



Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.


Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.


151 - Improving Communication Skills 的 175 個評論(共 346 個)


Nov 05, 2019

awesome course for those who master their behavioral skills

創建者 Jason G N T

Oct 05, 2019

Maurice is great! Very clear.. Good course.. Learnt a lot..

創建者 Trishanan d

Jun 02, 2018

Its a good course which is explained with a lot of examples

創建者 Bernard D V

Nov 02, 2018

Great course about Communication. Clear, nice and easy :)

創建者 Inna M

Jun 26, 2020

Great content, which stimulates thinking and memorising

創建者 Jose R S L

Jul 25, 2018

Falta traducción al Español, deberían tener esta opción

創建者 Hope D O

Nov 16, 2019

Excellent course. Every lecture brought new knowledge.


Aug 26, 2019

It was an informative course. Learned many new things

創建者 Sonja L

Mar 05, 2019

Lost of great examples to really explain the content

創建者 steven m

Jun 01, 2020

Very informative! A master of his craft! Thank you!

創建者 Eman M H A

Sep 16, 2019

it was an amazing online course i have ever learnt

創建者 Gaurav P

Apr 15, 2020

Thanks a lot coursera. I really learned a lot.

創建者 Blanche J

Mar 27, 2020

Loved the stories on how to apply to my life!

創建者 Atilio M

Mar 07, 2019

Great course, easy to follow and understand.

創建者 Sarah T

Mar 27, 2020

Excellent course, with concise information.

創建者 Satish K S

May 28, 2018

Amazing experience of learning!

Great course

創建者 Beshoy R

Mar 23, 2020

Great course and the most needed nowadays

創建者 Nurgul

Jun 05, 2018

Thank you very much for this nice course!

創建者 Irena V

Apr 29, 2020

Very interesting course, easy to follow,

創建者 Lim K B J

Mar 28, 2020

Great course on effective communication.

創建者 Antonio C V G

Apr 07, 2020

Excellent!!! Top top training for free.

創建者 Jayrome N

Apr 13, 2020

i have learned a lot from this course!

創建者 Pavitheran A R

Jun 03, 2018

Great informative and remainder course

創建者 Aayush N

Apr 26, 2020

Great Insights with detailed examples

創建者 Nhat Q L

Oct 12, 2017

It is a pretty nice course. I love it