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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.6
757 個評分
183 個審閱

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

AJ

Mar 10, 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

TR

Feb 25, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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126 - Improving Communication Skills 的 150 個評論(共 177 個)

創建者 Chau T K

Jul 19, 2019

good

創建者 RUSSELL L

Jul 22, 2019

It is indeed a very engaging course which should be further developed and deepened into likes of negotiation, persuasion, NLP

創建者 Deepti S

Aug 05, 2019

Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.

創建者 VEENA V N

Aug 26, 2019

It was an informative course. Learned many new things

創建者 Eman M H A

Sep 16, 2019

it was an amazing online course i have ever learnt

創建者 Peter B

Sep 02, 2019

Thought this course should be required for anyone interested in leading and managing people. Excellent information.

創建者 Roslyn V P

Sep 02, 2019

I found this course to be insightful. The new perspectives will help build my mindfulness of the best ways to conduct conversations to create positive outcomes and impact.

創建者 VENKATESH B

Nov 05, 2019

awesome course for those who master their behavioral skills

創建者 Prawira H S

Sep 29, 2019

This is very good

創建者 Muhammad Z H

Sep 04, 2019

Thanks, professor. Learnt Alot.

創建者 Jason G N T

Oct 05, 2019

Maurice is great! Very clear.. Good course.. Learnt a lot..

創建者 Chin L Y

Oct 17, 2019

Great knowledge that I can use in advertisement, networking, buying process, team management, sales/ profit motivation ( what not to do), interview, making friends feel important, portraying oneself as the more honest and approachable person, reducing rivalry and in turn becoming happier.

創建者 Sharad A

Nov 10, 2019

Excellent material on important topics that are usually taken for granted or dealt with intuitively, and often incorrectly. A highly recommended course to better understand the way of the world, and equip oneself to deal with it, and transform it to a global good.

創建者 Pamela F

Nov 11, 2019

I really learned more about my own communication skills with this course. I will utilize the skills leaned to be a better communicator, also be a more efficient goal setter.

創建者 Dafe O

Nov 16, 2019

Excellent course. Every lecture brought new knowledge.

創建者 Joseph K

Jan 29, 2019

Some of the quizzes were too difficult.

創建者 Anshuman S

Jun 12, 2018

Well designed and articulated course!Excellent!

創建者 Anastasia P

Feb 15, 2018

Good course for the theory on the different elements that influence our personnal and workplace communication.

創建者 Cara T

Jun 22, 2017

It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.

創建者 Maurizio P

Jun 16, 2017

Interesting and well structured course. Clear explainations, very useful the examples from news.

創建者 sonika t

Jun 11, 2017

Good experience and a very good learning .......thanks

創建者 Hans

May 31, 2017

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.

創建者 Manuel G

May 12, 2017

Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.

創建者 Rodrigo B d S

Jun 11, 2017

Very good tips!

創建者 Nga D

May 04, 2018

Very useful materials based on interesting research. Mind opening to many effective communication practices that are based on research of real life examples. I'm excited to take a reflection of my communication, interaction with others everyday and practice what I have learned in this course to improve it. However, the course appears to me at first a collection of unconnected ideas and concepts. But when I get a better sense of the overview picture and the style of the Professor, I start kind of seeing how things are connected. I think this is something Professor should improve upon.