Chevron Left
返回到 Improving Communication Skills

學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.7
1,311 個評分
349 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

DJ

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

篩選依據:

51 - Improving Communication Skills 的 75 個評論(共 342 個)

創建者 Kristine B

Apr 16, 2020

This is the most engaging online course I've taken. For me it was like reading a good book. I couldn’t put it down. The real-life stories and examples were fascinating and provided a way for me to remember what I learned. I highly recommend!

創建者 Ravi V B

May 20, 2020

Many many thanks to the professor for this excellent training. After working in the industry so many years, i could learn a lot on this course. I am grateful to this training and the professor. The program was well structured and easy to learn.

創建者 Nicholas J S

Apr 09, 2020

Very informative. Explained in a way that is practical and used in every day communications. I found examples to be very interesting and related. Very interested to think about these situations listening to our leader at staff meetings!

創建者 Anthony M

Mar 03, 2018

I enjoyed taking this course. It is a good survey/overview of the topic. You'll probably be looking for more detailed courses or references after this one. The instructor speaks clearly, is entertaining, and is easy to understand.

創建者 Muhammad F F

Aug 13, 2017

It was very interesting and very informative Course, normally we do these thing is our daily personal and professional life but this course let me understand to do it in proper way and order to achieve success and credibility.

創建者 Zen M

Dec 21, 2018

Wonderful course material! Videos and lecture slides offered excellent insights into human behavior, particularly deception and apologies. This class is a must for anyone looking to communicate with large groups at scale!

創建者 Arif M

Apr 04, 2018

Very good learning... I think there are lots of story in a single lesson which makes me confused some situations and points. May be its happen only to me but i think you should construct the course layout more simply

創建者 Leona C C Y

Nov 25, 2017

I love the systematic and organized structure, content and context, the knowledge of communication skills are useful and practical, I will make the best use of them into my daily life. Thank you Professor Maurice!

創建者 Karen P

Jun 26, 2020

Really enjoyed listening to Professor Maurice Schweitzer's lectures. He uses very interesting real life stories and examples to broaden our understanding of communication skills. In depth learning. Great course!

創建者 Isabelle W

Mar 03, 2019

I think the content of the course will probably be different to what you thought it would, but it's definitely worthy of trying. Really useful and easy to comprehend, especially with proper amounts of examples.

創建者 Olesia A

Mar 03, 2018

The crucial concepts of social interactions are covered and some applications are discussed. I like the fact that professors draws upon examples from politics, criminal justice, international relations.

創建者 Maria G

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

創建者 Deepak E J

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.

The examples and teaching helped in understanding and diagnosis of each problem in communication.

創建者 German S

Jul 07, 2020

I really enjoyed this course. It was very clear and straight to the point. I just need to go ahead and start trying to apply what I learned and I'm sure I'll get some extra questions then.

創建者 YIJUN Z

Jul 07, 2020

Very interesting course, not just about the skills, also a lot theories behind the communications. Professor also gave a lot interesting example to help you to understand the theories.

創建者 Roland A C

Jun 12, 2020

Loved it! Learned a lot and the professor provided clear and informative videos. Definitely suggest for anyone interested in gaining a better understanding of effective communication.

創建者 Anton K

Mar 23, 2020

In a simple, effective and positive manner this course offers a deep exploration of different communication skills and helps to bring more awareness in every conversation. Thank you.

創建者 Avinash K D

May 10, 2020

well-curated course, focussed on quality perspective rather than too much of information, crisp concise and delivered in the most effective manner. Thank you for the course.

創建者 Pamela F

Nov 11, 2019

I really learned more about my own communication skills with this course. I will utilize the skills leaned to be a better communicator, also be a more efficient goal setter.

創建者 Roslyn V P

Sep 02, 2019

I found this course to be insightful. The new perspectives will help build my mindfulness of the best ways to conduct conversations to create positive outcomes and impact.

創建者 Ankush D

Mar 04, 2019

I love the course and the kind of explanation used by the creator is through and specific. The Examples used are appropriate and It helps a viewer to understand with ease.

創建者 Veronika D

May 03, 2020

I enjoyed very much this course, the notes have been very well prepared so have been the presentations. I really liked also Mr. Schweizer’s style of classes. Thank you

創建者 Deepti S

Aug 05, 2019

Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.

創建者 王尚

Feb 17, 2018

The skills mentioned in the course are both useful and practical.I am much more confident when communicating with others now.Thank you,Professor Schweitze.

ヾ(≧▽≦*)o

創建者 Kamil H

Apr 30, 2020

Very informative and allows one to relate to real world examples and ones own workplace and the various approaches one can use to improve effective communication.