Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.
提供方
病患安全 專項課程约翰霍普金斯大学課程信息
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100% 在線
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第 2 門課程（共 7 門）
完成時間大約為8 小時
英語（English）
字幕：法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
您將學到的內容有
Review essential elements of a safety culture.
Describe how healthcare organizations identify and mitigate safety hazards.
Identify how patients and family members contribute to developing a safety culture.
Identify strategies for improving communication and teamwork .
您將獲得的技能
- Communication
- Healthcare Leadership
- Organizational Culture
- Patient Safety
可靈活調整截止日期
根據您的日程表重置截止日期。
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 2 門課程（共 7 門）
完成時間大約為8 小時
英語（English）
字幕：法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
提供方
约翰霍普金斯大学
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
授課大綱 - 您將從這門課程中學到什麼
完成時間為 2 小時
Patient Safety Culture and Just Culture
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
完成時間為 2 小時
6 個視頻 （總計 53 分鐘）, 2 個閱讀材料, 1 個測驗
完成時間為 2 小時
Patient Safety, Quality, and the Patient Experience
The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.
完成時間為 2 小時
6 個視頻 （總計 47 分鐘）, 4 個閱讀材料, 1 個測驗
完成時間為 2 小時
Event Reporting and Second Victims
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
完成時間為 2 小時
12 個視頻 （總計 75 分鐘）, 2 個閱讀材料, 1 個測驗
完成時間為 3 小時
Strengthening Safety Culture Through Teamwork
Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.
完成時間為 3 小時
8 個視頻 （總計 94 分鐘）, 3 個閱讀材料, 1 個測驗
審閱
來自SETTING THE STAGE FOR SUCCESS: AN EYE ON SAFETY CULTURE AND TEAMWORK (PATIENT SAFETY II)的熱門評論
由 AS 提供2019年2月6日
This course is really helpful and provides an insight how to report events, how to train people, how to conduct briefing and debriefing. I recommend everyone working in hospitals to take this course.
由 NV 提供2018年5月9日
Really interesting education course.it is very much helpful to me. I learned so many new things from this course. I must be thankful to coursera team. Excellent course. Thank you very much.
由 MY 提供2019年3月13日
Wonderful feeling! i completed two courses and learned many useful aspects. Will be taking third course as well. Thanks Coursera! This is an amazing step to improve world.
由 SS 提供2018年4月14日
Being a GP, it is an added value to the personality of myself to be able to become a better leader and advocate for having to implement safe clinical environment.
關於 病患安全 專項課程
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
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