Coursera

  • 艺术与人文Chevron Right
  • 商务Chevron Right
  • 计算机科学Chevron Right
  • 数据科学Chevron Right
  • 信息技术Chevron Right
  • 生命科学Chevron Right
  • 数学和逻辑Chevron Right
  • 个人发展
  • 物理科学与工程Chevron Right
  • 社会科学Chevron Right
  • 语言学习Chevron Right
  • 學位和證書Chevron Right
  • 瀏覽 Coursera 的全部課程
Loupe Copy
  • 瀏覽
  • 搜索
  • 企業版
  • 登錄
  • 註冊
  • Explore
  • For Enterprise
  • Sign Up
  • Log In
Coursera
✕

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

總覽授課大綱常見問題解答製作方價格評分和審閱

主頁生命科学医疗和保健

Setting the Stage for Success: An Eye on Safety Culture and Teamwork (Patient Safety II)

Johns Hopkins University

關於此課程：Safety culture is a facet of organizational culture that captures attitudes, beliefs, perceptions, and values about safety. A culture of safety is essential in high reliability organizations and is a critical mechanism for the delivery of safe and high-quality care. It requires a strong commitment from leadership and staff. In this course, a safe culture is promoted through the use of identifying and reporting patient safety hazards, accountability and transparency, involvement with patients and families, and effective teamwork.

製作方：  Johns Hopkins University
Johns Hopkins University

  • 教學方：  Eileen Kasda

基本信息
課程 2（共 7 門，Patient Safety Specialization ）
語言
English
如何通過通過所有計分作業以完成課程。
用戶評分
4.8 星
平均用戶評分 4.8查看學生的留言
授課大綱
第 1 週
Patient Safety Culture and Just Culture
In this module, learners will develop an understanding of what safety culture is and why it matters, how safety culture influences outcomes, how culture is assessed, and how strategies for improvement can be developed. Learners will become familiar with the Just Culture model and how it is used when appropriating blame and accountability for human error, at risk behaviors, and reckless behaviors.
Stacked File
6 個視頻, 2 個閱讀材料
  1. 視頻: Introduction to Patient Safety Culture
  2. 視頻: Defining Safety Culture
  3. Reading: 11 Tenets of a Safety Culture
  4. 視頻: The Influence of Safety Culture on Patient and Provider Outcomes
  5. 視頻: Measuring Culture
  6. Reading: CUSP Tool: Culture Check-up Process
  7. 視頻: Just Culture
  8. 視頻: Application of Just Culture
Graded Assignment已評分: Lesson 1 Quiz
第 2 週
Patient Safety, Quality, and the Patient Experience
The patient experience encompasses a range of interactions patients have with the healthcare system. Understanding patients' expectations and learning from their experiences is key to designing safer care delivery systems and providing patient and family-centered care.
Stacked File
6 個視頻, 4 個閱讀材料
  1. 視頻: Definitions: Satisfaction, Experience, Engagement, Patient and Family Centered Care
  2. 視頻: How Do We Measure the Patient Experience?
  3. Reading: Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)
  4. Reading: Centers for Medicare and Medicaid Services: Hospital Compare
  5. 視頻: Patient and Family Centered Care and Engagement
  6. 視頻: Patient and Family Advisory Council: Definition and Roles
  7. 視頻: Engaging the Heart of the Caregiver
  8. 視頻: Using Improvement Science to Create a Positive Sustainable Patient Experience
  9. Reading: Harnessing Evidence and Experience to Change Culture
  10. Reading: Advancing the Practice of Patient and Family Centered Care in Hospitals
Graded Assignment已評分: Lesson 2 Quiz
第 3 週
Event Reporting and Second Victims
Patient safety event reports are a critical data source for identifying and mitigating harm in high reliability organizations; yet, many healthcare organizations do not take full advantage of this data. At the conclusion of this module, learners will understand how event reports should be used to design safer care systems and how organizations can provide support to staff involved in medical errors.
Stacked File
12 個視頻, 2 個閱讀材料
  1. 視頻: How to Submit an Event Report
  2. Reading: Agency for Healthcare Research and Quality: Common Formats
  3. 視頻: Journey of an Event Report
  4. Discussion Prompt: Journey of an Event Report in Your Organization
  5. 視頻: Event Reporting and High Reliability
  6. 視頻: Using Event Reports to Improve Safety and Culture
  7. 視頻: Reporting Culture
  8. 視頻: Using Event Reports to Design Safer Systems: Part I
  9. 視頻: Using Event Reports to Design Safer Systems: Part II
  10. 視頻: A Sample Event Review Meeting
  11. 視頻: Introduction to the Learning from Defects Tool
  12. Reading: Learning from Defects Tool
  13. 視頻: Disclosure of Medical Errors
  14. 視頻: Second Victims
  15. 視頻: Peer Support: Making a Difference for Second Victims
Graded Assignment已評分: Lesson 3 Quiz
第 4 週
Strengthening Safety Culture Through Teamwork
Research shows that many errors can be attributed to breakdowns in teamwork and communication. In this module, participants will learn how safety culture can be strengthened though teamwork and communication. Participants will learn skills critical in the prevention and mitigation of medical errors.
Stacked File
8 個視頻, 3 個閱讀材料
  1. 視頻: Becoming an Expert Team
  2. 視頻: Teamwork and the Science of Safety
  3. 視頻: Team Training
  4. Reading: TeamSTEPPS 2.0
  5. 視頻: Communication
  6. 視頻: Leadership
  7. 視頻: Briefings and Debriefings
  8. 視頻: Measuring Teamwork for Improvement
  9. Reading: Care Coordination Measures Atlas Update
  10. 視頻: Cross-unit Collaboration
  11. Reading: Edgar Schein: Humble Inquiry (Optional)
Graded Assignment已評分: Lesson 4 Quiz

常見問題解答
運作方式
Coursework
Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers
Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates
Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

製作方
Johns Hopkins University
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
價格
購買課程
訪問課程材料

可用

訪問評分的材料

可用

收到最終成績

可用

獲得可共享的課程證書

可用

評分和審閱
已評分 4.8，總共 5 個 66 評分

L

learn about Team STEPPS first time and eager to dig deeper about scientic skills. and will use ABAR ans STICC into practice in nursing.

JA

Excellent course by all standards. Quality tuition by the lecturers. I have recommended the course for my colleagues.

Mazen Talat Hamed Yehia

good course thanks

HB

Very informative and relatable to real challenges we face in a healthcare system!



您可能也喜歡
Johns Hopkins University
Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)
1 門課程
Johns Hopkins University
Designing for Sustainment: Keeping Improvement Work on Track (Patient Safety IV)
查看課程
Johns Hopkins University
Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)
1 門課程
Johns Hopkins University
Implementing a Patient Safety or Quality Improvement Project (Patient Safety V)
查看課程
Johns Hopkins University
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
1 門課程
Johns Hopkins University
Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)
查看課程
Johns Hopkins University
Planning a Patient Safety or Quality Improvement Project (Patient Safety III)
1 門課程
Johns Hopkins University
Planning a Patient Safety or Quality Improvement Project (Patient Safety III)
查看課程
Johns Hopkins University
Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
1 門課程
Johns Hopkins University
Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
查看課程
Coursera
Coursera 致力於普及全世界最好的教育，它與全球一流大學和機構合作提供在線課程。
© 2018 Coursera Inc. 保留所有權利。
通過 App Store 下載通過 Google Play 獲取
  • Coursera
  • 關於
  • 管理團隊
  • 工作機會
  • 目錄
  • 證書
  • 學位
  • 商務
  • 政府版
  • 社區
  • 合作夥伴
  • 社區助教
  • 專業譯員
  • 開發者
  • Beta 測試人員
  • 連接
  • 博客
  • Facebook
  • 領英
  • Twitter
  • Google+
  • 技術博客
  • 更多
  • 條款
  • 隱私
  • 幫助
  • 內容訪問
  • 媒體
  • 聯繫我們
  • 目錄
  • 附屬公司