How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
課程信息
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您將學到的內容有
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
您將獲得的技能
Data AnalysisPerformance MeasurementProject Evaluation
教學大綱 - 您將從這門課程中學到什麼
週
1完成時間為 1 小時
Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
8 個視頻 （總計 65 分鐘）, 1 個測驗
8 個視頻
Donabedian's Model6分鐘
Performance Measurement Domains4分鐘
Specifying a Performance Measure and Common Data Source for Measurement10分鐘
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8分鐘
Names to Know and Properties of a Good Measure9分鐘
Challenges with Performance Measurement7分鐘
Copy of Performance Measurement in Patient Safety and Quality8分鐘
1 個練習
Module 1 Quiz20分鐘
週
2完成時間為 3 小時
Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
10 個視頻 （總計 55 分鐘）, 1 個測驗
10 個視頻
Evidence of Impact & Maximizing the Benefits10分鐘
Hospital Readmissions4分鐘
HCAHPS5分鐘
Hospital Mortality3分鐘
HAIs5分鐘
Hospital Compare6分鐘
Interview with Renee Demski5分鐘
Exploring the Leapfrog Group4分鐘
Exploring My NHS3分鐘
週
3完成時間為 1 小時
Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
6 個視頻 （總計 58 分鐘）, 1 個測驗
6 個視頻
Introduction4分鐘
Analysis Methods: Overview7分鐘
Analysis Methods, Inferential Tools12分鐘
Analysis Methods: Case Study12分鐘
Visualization9分鐘
Case Study on Visualization11分鐘
1 個練習
Module 3 Quiz20分鐘
週
4完成時間為 1 小時
From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
5 個視頻 （總計 48 分鐘）, 1 個測驗
5 個視頻
Use of Quantitative & Qualitative Data in QI Projects6分鐘
Case Study: Improving Family Engagement in FCR7分鐘
Using Data & Measures to Evaluate the Success of an Improvement Project12分鐘
Case Study: Improving Medication Reconciliation on Hospital Admission15分鐘
1 個練習
Module 4 Quiz20分鐘
4.5
3 個審閱來自Measuring the Success of a Patient Safety or Quality Improvement Project (Patient Safety VI)的熱門評論
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
Great course by all standards and the lecturers too are fantastic
講師
Matt Austin
Assistant ProfessorAnesthesiology and Critical Care Medicine
關於 约翰霍普金斯大学
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
關於 病患安全 專項課程
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
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