How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
提供方
病患安全 專項課程约翰霍普金斯大学課程信息
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第 6 門課程（共 7 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
完成時間大約為7 小時
英語（English）
字幕：英語（English）
您將學到的內容有
Describe why measurement is important to quality improvement work.
Locate external sources of quality and safety measures and associated performance data.
Identify those data that are useful for monitoring and evaluating quality improvement projects.
您將獲得的技能
Data AnalysisPerformance MeasurementProject Evaluation
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 6 門課程（共 7 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
完成時間大約為7 小時
英語（English）
字幕：英語（English）
提供方
约翰霍普金斯大学
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
Performance Measurement in Patient Safety and Quality
In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
完成時間為 1 小時
8 個視頻 （總計 65 分鐘）
8 個視頻
Donabedian's Model6分鐘
Performance Measurement Domains4分鐘
Specifying a Performance Measure and Common Data Source for Measurement10分鐘
A Global Example of Performance Measurement in Healthcare: The International Consortium for Health Outcomes Measurement8分鐘
Names to Know and Properties of a Good Measure9分鐘
Challenges with Performance Measurement7分鐘
Copy of Performance Measurement in Patient Safety and Quality8分鐘
1 個練習
Module 1 Quiz20分鐘
完成時間為 3 小時
Public Reporting of Performance Measures
In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
完成時間為 3 小時
10 個視頻 （總計 55 分鐘）
10 個視頻
Evidence of Impact & Maximizing the Benefits10分鐘
Hospital Readmissions4分鐘
HCAHPS5分鐘
Hospital Mortality3分鐘
HAIs5分鐘
Hospital Compare6分鐘
Interview with Renee Demski5分鐘
Exploring the Leapfrog Group4分鐘
Exploring My NHS3分鐘
完成時間為 1 小時
Interpreting Data and Telling Data's Story
In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
完成時間為 1 小時
6 個視頻 （總計 58 分鐘）
6 個視頻
Introduction4分鐘
Analysis Methods: Overview7分鐘
Analysis Methods, Inferential Tools12分鐘
Analysis Methods: Case Study12分鐘
Visualization9分鐘
Case Study on Visualization11分鐘
1 個練習
Module 3 Quiz20分鐘
完成時間為 1 小時
From Data to Action and Iteration
In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
完成時間為 1 小時
5 個視頻 （總計 48 分鐘）
5 個視頻
Use of Quantitative & Qualitative Data in QI Projects6分鐘
Case Study: Improving Family Engagement in FCR7分鐘
Using Data & Measures to Evaluate the Success of an Improvement Project12分鐘
Case Study: Improving Medication Reconciliation on Hospital Admission15分鐘
1 個練習
Module 4 Quiz20分鐘
審閱
來自MEASURING THE SUCCESS OF A PATIENT SAFETY OR QUALITY IMPROVEMENT PROJECT (PATIENT SAFETY VI)的熱門評論
由 NA 提供2020年6月3日
Excellent. My concept of data collection, designing, analysis and interpratation has tremendously improved. Have also learned how to use different tools in Quality Improvent Projects
由 SS 提供2018年5月22日
Finally we are here at the final stage. Interesting course content and Fantastic mentors. I am very grateful to both mentors and Coursera.
由 JA 提供2019年5月2日
Great course by all standards and the lecturers too are fantastic
關於 病患安全 專項課程
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
常見問題
我什么时候能够访问课程视频和作业？
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
- The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
- The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
我订阅此专项课程后会得到什么？
您注册课程后，将有权访问专项课程中的所有课程，并且会在完成课程后获得证书。您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
退款政策是如何规定的？
如果订阅，您可以获得 7 天免费试听，在此期间，您可以取消课程，无需支付任何罚金。在此之后，我们不会退款，但您可以随时取消订阅。请阅读我们完整的退款政策。
有助学金吗？
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完成课程后，我会获得大学学分吗？
此课程不提供大学学分，但部分大学可能会选择接受课程证书作为学分。查看您的合作院校，了解详情。Coursera 上的在线学位和 Mastertrack™ 证书提供获得大学学分的机会。
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