課程信息
4.2
16 個評分
6 個審閱
專項課程

第 4 門課程(共 7 門),位於

100% 在線

100% 在線

立即開始,按照自己的計劃學習。
可靈活調整截止日期

可靈活調整截止日期

根據您的日程表重置截止日期。
完成時間(小時)

完成時間大約為14 小時

建議:4 hours/week...
可選語言

英語(English)

字幕:英語(English)...

您將學到的內容有

  • Check

    Recognize the importance of planning for project sustainment.

  • Check

    Use the pre-mortem exercise to identify risks of project failure.

  • Check

    Design a change management plan that addresses technical and adaptive challenges.

  • Check

    Describe the 4E’s + 2 Model and its use to engage stakeholders.

您將獲得的技能

Change ManagementProject PlanningStaff Engagement
專項課程

第 4 門課程(共 7 門),位於

100% 在線

100% 在線

立即開始,按照自己的計劃學習。
可靈活調整截止日期

可靈活調整截止日期

根據您的日程表重置截止日期。
完成時間(小時)

完成時間大約為14 小時

建議:4 hours/week...
可選語言

英語(English)

字幕:英語(English)...

教學大綱 - 您將從這門課程中學到什麼

1
完成時間(小時)
完成時間為 1 小時

What Does Success Look Like?

In this module, learners will develop an understanding of what project sustainment is and why it is important, the potential risks to project sustainment, the importance of planning for sustainment from project inception, types of measures used in quality improvement projects and the attributes of each, how strategies for improvement were developed in two successful large-scale quality improvement initiatives. Learners will become familiar with the issues impacting sustainment and how they may be successfully addressed across the life span of a quality improvement project....
Reading
6 個視頻(共 58 分鐘)
Video6 個視頻
Failure to Sustain6分鐘
TRIP Plus 24分鐘
Planning Ahead8分鐘
What Measures?10分鐘
Examples of Successfully Sustained Projects22分鐘
2
完成時間(小時)
完成時間為 2 小時

Conducting a Premortem

In this module, learners will develop an understanding of what the Pre-Mortem exercise is and how it can be used to: improve project planning, surface threats to project success and sustainment, develop interventions to mitigate risk of project failure, create an action plan to maximize the application of Pre-Mortem results, and maintain awareness of threats to project success across the project lifespan. Learners will also develop familiarity with facilitation best-practices. The Pre-Mortem Exercise can be a powerful tool to identify and mitigate risks for project failure. ...
Reading
5 個視頻(共 72 分鐘), 1 個測驗
Video5 個視頻
Facilitating a Pre-Mortem18分鐘
Applying Results of a Pre-Mortem14分鐘
Revisiting the Pre-Mortem8分鐘
Pre-Mortem Demo Exercise20分鐘
Quiz1 個練習
Modules 1-2 Quiz20分鐘
3
完成時間(小時)
完成時間為 2 小時

Change Management 101

In this module, learners will develop an understanding of: what is meant by change management, reasons for change initiative failure, change as a process, frameworks and processes for change, the differences between technical and adaptive work and the role of each in a change effort, leadership skills necessary for addressing adaptive change, identifying and engaging change effort stakeholders, managing conflict, developing a communication strategy for a change effort, applying a systems approach to change efforts. ...
Reading
8 個視頻(共 72 分鐘), 1 個測驗
Video8 個視頻
Frameworks & Processes of Change15分鐘
Adaptive vs. Technical Change3分鐘
Adaptive Leadership3分鐘
Stakeholder Analysis11分鐘
Managing Conflict During Change11分鐘
Communication as a Change Strategy3分鐘
Methods of Changing Behavior11分鐘
Quiz1 個練習
Module 3 Quiz20分鐘
4
完成時間(小時)
完成時間為 4 小時

Planning for Engagement Using the 4 E's + 2 Model

In this module, learners will develop an understanding of: the role of engagement in sustainability and spread, addressing barriers to engagement, potential areas of failure in sustaining change effort gains, the 2 E's of embedding and enduring and their role in sustainment, frameworks for sustaining change efforts, a real-world example of successful sustainment of a quality improvement initiative. ...
Reading
10 個視頻(共 73 分鐘), 2 個測驗
Video10 個視頻
Key Implementation Concepts13分鐘
Endure-Embed6分鐘
A Model for Sustainability5分鐘
A Practical Example of Sustainment10分鐘
Expand7分鐘
Expand: New Projects or Topic Ideas7分鐘
8 Steps? 50% is Engagement5分鐘
Enhancing Engagement6分鐘
Address Barriers to Engagement6分鐘
Quiz1 個練習
Module 4 Quiz18分鐘
4.2
6 個審閱Chevron Right

熱門審閱

創建者 SSMay 23rd 2018

Marvellous mentors and great course content. I would recommend this course to every health care professional at each level. Really thankful to mentors and Coursera.

創建者 NVJul 27th 2018

Very informative and important course for quality improvement.Thank you very much Coursera .

講師

Avatar

Lisa H. Lubomski, PhD

Assistant Professor
Department of Anesthesiology and Critical Care Medicine

關於 Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

關於 Patient Safety 專項課程

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

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