課程信息
20,113

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完成時間大約為15 小時

建議:4 weeks of study, 3-5 hours/week...

英語(English)

字幕:英語(English), 韓語, 越南語, 阿拉伯語(Arabic)

您將獲得的技能

Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

完成時間大約為15 小時

建議:4 weeks of study, 3-5 hours/week...

英語(English)

字幕:英語(English), 韓語, 越南語, 阿拉伯語(Arabic)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 2 小時

GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS

In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization....
11 個視頻 (總計 76 分鐘), 4 個測驗
11 個視頻
1.1.2 About Larry Bourgerie3分鐘
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5分鐘
1.1.4 Culture and Performance Management - A Global Perspective3分鐘
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4分鐘
1.2.2 Purposes and Design Elements of Effective Performance Management9分鐘
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7分鐘
1.3.1 Strategic Performance Management Model7分鐘
1.3.2 Perils of Poorly Implemented Performance Management5分鐘
1.3.3 Role of Training in Performance Management Strategy6分鐘
1.3.4 Performance Management's Link to Strategy13分鐘
4 個練習
Managing Employee Performance Overview10分鐘
Performance Management Fundamentals10分鐘
Strategy and Performance Management10分鐘
Developing Performance Management Systems20分鐘
2
完成時間為 4 小時

IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS

In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers....
12 個視頻 (總計 78 分鐘), 4 個測驗
12 個視頻
2.1.2 "Calculating" Performance8分鐘
2.1.3 The Importance of Defining Performance5分鐘
2.2.1 Traits, Behaviors, Results - What Is Important?7分鐘
2.2.2 Performance-Task Skills vs Transferable Skills4分鐘
2.2.3 Characteristics of Effective Performance Objectives13分鐘
2.2.4 Developing Performance Standards6分鐘
2.3.1 Are There Options When I am Measuring Performance6分鐘
2.3.2 Why Use the Comparative Methods Approach?5分鐘
2.3.3 Why Use the Absolute Methods Approach?3分鐘
2.3.4 Why Use the Results Methods Approach?4分鐘
2.3.5 Combo Method: Menu vs. Buffet5分鐘
3 個練習
Defining Performance10分鐘
Measuring Performance and Developing Objectives10分鐘
Measuring Results and Behavior10分鐘
3
完成時間為 3 小時

TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT

In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews. ...
13 個視頻 (總計 99 分鐘), 2 個閱讀材料, 4 個測驗
13 個視頻
3.1.2 Steps in Conducting an Effective Review15分鐘
3.1.3 Components of a Review Form2分鐘
3.1.4 Timing and Frequency of Reviews5分鐘
3.1.5 Developing an Individual Development Plan4分鐘
3.2.1 Components of Effective Feedback13分鐘
3.2.2 What is Multi Rater Feedback?6分鐘
3.2.3 Pros and Cons of Multirater Feedback8分鐘
3.2.4 Costs of not Giving Feedback8分鐘
3.3.1 Identifying Types of General Rating Errors7分鐘
3.3.2 Rating Errors and Practical Impact5分鐘
3.3.3 Training to Minimize Manager Bias In the Rating Process4分鐘
3.3.4 Best Practices to Minimize Legal Exposure4分鐘
2 個閱讀材料
Performance Review TED Talk10分鐘
NY Times Article on Giving Effective Feedback10分鐘
4 個練習
Effective Reviews10分鐘
Effective Feedback10分鐘
Preventing Rater Bias10分鐘
Tools for Effective Performance Management20分鐘
4
完成時間為 2 小時

CREATING A POSITIVE PERFORMANCE CULTURE

You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture....
11 個視頻 (總計 87 分鐘), 4 個測驗
11 個視頻
4.1.2 What is Culture?6分鐘
4.1.3 Fundamentals of Civility -The 3 R's6分鐘
4.2.1 What is a Culture of Incivility?7分鐘
4.2.2 Impact of Culture Incivility (Individuals & Teams)8分鐘
4.2.3 Hard and Soft Costs of Incivility on Organizations7分鐘
4.2.4 Culture's Impact on Performance Management6分鐘
4.3.1 Building on Your Values and Strengths8分鐘
4.3.2 Creating and Reinforcing Performance Norms and Values9分鐘
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11分鐘
4.3.4."Walk the Talk": Model the Behavior Where You Are11分鐘
4 個練習
Role of Culture in the Organization10分鐘
The High Cost of Incivility10分鐘
Creating and Maintaining a Performance Management Culture10分鐘
Creating a Positive Performance Culture20分鐘
4.7
137 個審閱Chevron Right

50%

完成這些課程後已開始新的職業生涯

47%

通過此課程獲得實實在在的工作福利

14%

加薪或升職

熱門審閱

創建者 BOJul 1st 2018

Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!

創建者 INAug 18th 2018

Excellent course.\n\nVery engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.

講師

Avatar

Larry Bourgerie

Senior Lecturer
Carlson School of Management, Department of Work and Organizations

關於 明尼苏达大学

The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations....

關於 人力资源管理:如何管理员工 專項課程

Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge? This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways. Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees. The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired....
人力资源管理:如何管理员工

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