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100% 在線課程

立即開始,按照自己的計劃學習。

靈活的計劃

設置並保持靈活的截止日期。

初級

完成時間大約為4 個月

建議 5 小時/週

英語(English)

字幕:英語(English), 越南語...

100% 在線課程

立即開始,按照自己的計劃學習。

靈活的計劃

設置並保持靈活的截止日期。

初級

完成時間大約為4 個月

建議 5 小時/週

英語(English)

字幕:英語(English), 越南語...

專項課程 的運作方式

加入課程

Coursera 專項課程是幫助您掌握一門技能的一系列課程。若要開始學習,請直接註冊專項課程,或預覽專項課程並選擇您要首先開始學習的課程。當您訂閱專項課程的部分課程時,您將自動訂閱整個專項課程。您可以只完成一門課程,您可以隨時暫停學習或結束訂閱。訪問您的學生面板,跟踪您的課程註冊情況和進度。

實踐項目

每個專項課程都包括實踐項目。您需要成功完成這個(些)項目才能完成專項課程並獲得證書。如果專項課程中包括單獨的實踐項目課程,則需要在開始之前完成其他所有課程。

獲得證書

在結束每門課程並完成實踐項目之後,您會獲得一個證書,您可以向您的潛在雇主展示該證書並在您的職業社交網絡中分享。

how it works

此專項課程包含 5 門課程

課程1

Account Management & Sales Force Design

4.1
14 個評分
7 個審閱
The first course in the Sales Operations/Management Specialization, Account Management & Salesforce Design aims to introduce learners to a variety of sales methods. Students will gain knowledge on steps in strategic planning and sales management, responsibilities of a sales manager, kinds of sales operations, a recap of the personal selling process, and the concept of a buying center....
課程2

Sales Force Management

The second course in the Sales Operations/Management Specialization, Sales Force Management covers various aspects of hiring and personnel administration. Students will learn about job design and recruitment processes, tools of recruitment, the role of training in sales force development, and motivating salespeople to perform the tasks critical to an organization's success....
課程3

Compensation, Expenses and Quotas

This course is the third part of the Sales Operations/Management Specialization. In it, we will discuss some of the financial aspects involved in managing a sales force. Students will learn about the options available for sales force compensation, the different types plans you can use to manage your sales expenses, and how you can use quotas to help your salespeople achieve goals....
課程4

Forecasting, Budgeting, Territories, Evaluation and Legal/Ethical Issues

In the fourth part of the Sales Operations/Management Specialization, students will explore the purpose and methods for forecasting and budgeting in a management role. Next, we will learn how to develop territories and evaluate sales performance. Finally, we will explore the legal and ethical issues facing sales managers....

講師

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Michael F. Walsh, Ph.D.

Department Chair & Associate Professor of Marketing
College of Business and Economics
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Suzanne C. Bal

Teaching Assistant Professor, Marketing
College of Business and Economics
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Emily C. Tanner, Ph.D.

Assistant Professor, Marketing
College of Business and Economics

關於 西弗吉尼亚大学

Founded in 1867, West Virginia University is moving toward a global destiny. World-class faculty are exploring everything from pulsars to nanoscale technology. Rated as the #2 public university at which to do research and a top-20 best place to work in academia, WVU is collaborating with international academic and research partners....

常見問題

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  • 此课程完全在线学习,无需到教室现场上课。您可以通过网络或移动设备随时随地访问课程视频、阅读材料和作业。

  • This specialization contains one course of five weeks, three courses of four weeks, and a final capstone project for a total of 18-19 weeks.

  • This specialization assumes some familiarity with retail settings, but no specific knowledge is required.

  • It is strongly recommended that students complete all five courses in sequential order.

  • No university credit is available for this specialization.

  • Upon completing this Specialization, you will be able to:

    · Develop a plan for organizing, staffing and training a sales force.

    · Identify the key factors in establishing and maintaining high morale in the sales force.

    · Develop an effective sales compensation plan.

    · Evaluate the performance of a sales person.

    · Organize sales territories to maximize selling effectiveness.

    · Evaluate sales and sales management strategies in relation to current legal and ethical standards of practice.

還有其他問題嗎?請訪問 學生幫助中心