課程信息
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第 5 門課程(共 6 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

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完成時間大約為18 小時

建議:4 weeks of study, 4-6 hours/week...

英語(English)

字幕:英語(English), 巴西葡萄牙語

您將獲得的技能

Process ManagementOperations ManagementSix SigmaInventory

第 5 門課程(共 6 門)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

完成時間大約為18 小時

建議:4 weeks of study, 4-6 hours/week...

英語(English)

字幕:英語(English), 巴西葡萄牙語

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 27 分鐘

Introduction

This short module was designed to introduce you to the course, and to give you an overview of what you can expect from the course and the instructor!

...
3 個視頻 (總計 17 分鐘), 1 個閱讀材料
1 個閱讀材料
Module 1 - Introduction: Lecture Slides (PDF)10分鐘
2
完成時間為 3 小時

Process Analysis

In this module, you'll learn how to identify key elements of process analysis: flow rates, and flow times, how to uncover bottlenecks, how to optimize labor and inventory, and how to handle the complexities of multiple flow units. At the end of this module, you'll be able to break down operations into processes which can then be improved to maximize profits and efficiency.

...
10 個視頻 (總計 115 分鐘), 2 個閱讀材料, 2 個測驗
10 個視頻
Little’s Law6分鐘
Inventory Turns7分鐘
Make to Stock vs Make to Order / Reasons for Inventory10分鐘
Dealing with Multiple Flow Units14分鐘
Review of Process Analysis26分鐘
Module 2 Practice Problem: Atlas Inc (video)8分鐘
Module 2 Practice Problem: Multiple Flow Units (video)4分鐘
2 個閱讀材料
Module 2 - Process Analysis: Lecture Slides (PDF) and Excel Template10分鐘
Module 2 Practice Problems (PDF) and Solutions10分鐘
2 個練習
Homework Assignment: Module 2 - Process Analysis20分鐘
Final Exam - Module 222分鐘
3
完成時間為 3 小時

Productivity

You'll learn the key components of productivity in this module. Beginning with the academic definitions of productivity, you'll move on to the common blockers, measurements, indicators of effectiveness, improvement techniques and financial values. By the end of this module, you'll be able to identify, describe and measure the relationship between inputs and outputs and also be able to develop strategies for decreasing inputs while increasing outputs, thereby boosting productivity wherever you see the need to.

...
11 個視頻 (總計 102 分鐘), 2 個閱讀材料, 2 個測驗
11 個視頻
Key Performance Indicators and KPI Trees 6分鐘
Overall Equipment Effectiveness12分鐘
Takt Time8分鐘
Quartile Analysis9分鐘
Productivity Ratios9分鐘
Review of Productivity19分鐘
Module 3 Practice Problem: Dr. Peters (video)5分鐘
Module 3 Practice Problem: Assign Tasks to Workers (video)5分鐘
2 個閱讀材料
Module 3 - Productivity: Lecture Slides (PDF) and Excel Files10分鐘
Module 3 Practice Problems (PDF) and Solutions10分鐘
2 個練習
Homework Assignment: Module 3 - Productivity16分鐘
Final Exam - Module 318分鐘
4
完成時間為 3 小時

Quality

Quality is not only a cornerstone of operations management, but also a critical component of an organization's long-term viability and success. This module covers all the major aspects of quality in operations, from examining the common reasons for defects to the most widely used implementation techniques for addressing problems of quality and ensuring reliability and standards. At the end of this module, you'll be able to anticipate where defects may occur and recommend a sound strategy for maintaining quality and stability.

...
10 個視頻 (總計 98 分鐘), 2 個閱讀材料, 2 個測驗
10 個視頻
Six Sigma12分鐘
Control Charts9分鐘
Jidoka8分鐘
Problem Solving6分鐘
Toyota Production System9分鐘
Module 4 Review19分鐘
Module 4 Practice Problem: Assembly Tolerances (video)3分鐘
Module 4 Practice Problem: Security Check (video)2分鐘
2 個閱讀材料
Module 4 - Quality: Lecture Slides (PDF) and Excel Files10分鐘
Module 4 Practice Problems (PDF) and Solutions10分鐘
2 個練習
Homework Assignment: Module 4 - Quality16分鐘
Final Exam - Module 416分鐘
4.5
331 個審閱Chevron Right

44%

完成這些課程後已開始新的職業生涯

38%

通過此課程獲得實實在在的工作福利

來自运营管理概论的熱門評論

創建者 AJOct 28th 2018

This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.

創建者 APMay 12th 2019

the materials were very informative and the thing that helped me the most were the practice problems which if genuinely solved will give very deep understanding help get through the exams.

講師

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Christian Terwiesch

Andrew M. Heller Professor at the Wharton School, Senior Fellow Leonard Davis Institute for Health Economics Co-Director, Mack Institute of Innovation Management
The Wharton School

關於 宾夕法尼亚大学

The University of Pennsylvania (commonly referred to as Penn) is a private university, located in Philadelphia, Pennsylvania, United States. A member of the Ivy League, Penn is the fourth-oldest institution of higher education in the United States, and considers itself to be the first university in the United States with both undergraduate and graduate studies. ...

關於 商务基础 專項課程

In this Specialization, you’ll develop basic literacy in the language of business, which you can use to transition to a new career, start or improve your own small business, or apply to business school to continue your education. In five courses, you’ll learn the fundamentals of marketing, accounting, operations, and finance. In the final Capstone Project, you’ll apply the skills learned by developing a go-to-market strategy to address a real business challenge....
商务基础

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