Oct 28, 2018
This is an awesome comprehensive operations management course. Although, the course in an introductory course, it covers pretty much everything you need to know about operations management.
May 03, 2019
I liked how the Professor explained different terms of Operations and Quality. This course will help me apply this knowledge of looking inside an operation and finding out the bottlenecks.
創建者 Aishwarya P•
May 12, 2019
the materials were very informative and the thing that helped me the most were the practice problems which if genuinely solved will give very deep understanding help get through the exams.
創建者 Sophia T•
Nov 25, 2017
Out of all the business foundations courses, this was one of my favorites in terms of content and real-world application. I enjoyed learning about the main operations management concepts, but the tests and exams were extremely frustrating and difficult to pass. I spent an unimaginable time each week on HW and exams (way more than the estimated time) in order to pass. Not only were almost all questions open-ended, but problem questions came in sets, so if you got the first answer incorrect, you had a slim chance of passing on the first try. Additionally, since calculations involved a number of steps, it was painstaking to figure out where in the process you went wrong. Finally, some problem sets introduced new and different scenarios that were never discussed in the videos. Even after re-watching videos and reviewing practice problem multiple times, I could not understand how to adjust for the change. The only thing that helped was reading user questions on the discussion forum, which required a lot of time.
創建者 August M•
Aug 04, 2019
Interesting course. I feel that it could have been condensed a bit and more specifications were needed to answer some of the homework questions.
創建者 Nicholas J C•
Mar 13, 2019
I understand that if you're reading this, it's probably already too late, but if not, I'd strongly advise that you research better opportunities to learn this material.
First, the presentation is poor. This feels like it would be a state of the art course in 2007, but is very archaic now. The powerpoints are sloppy, there's no editorial oversight, the audio quality is very bad, and it is harder to focus than it needs to be. They need the instructor from the Corporate Finance course to come in here and teach this team how to make a powerpoint that's legible.
Second, which is a problem I've had with other Coursera Wharton products, is the disconnect between the lectures, the practice, and the assignments. Things are left out or left to your own intuition, and you're on your own. The discussion forums are a great idea, but are totally neutered by the Coursera Honor Code which forbids students from discussing the assignments in any real detail. The Mentors are largely useless due to this limitation. This course should take note from the Financial Accounting course, which was similar in difficulty but worked you through every step of every possible problem type, and met you with challenging but doable assignments.
Third, is basic quality control. There are typos, self-contradicting statements, etc., that have remained unfixed in this material over the course of years (lectures are six years old I've gleaned). I'm astounded that Wharton is willing to put its brand name on a packaged product of this quality. Ironically enough, you're often sitting through a lecture about process integrity and quality assurance-related topics.
In sum, my experience in this course was mainly fighting against the class itself, not the material. Trying to figure out what the question means, what it's asking, rather than doing the math or remembering whatever function or logical process. It's really disappointing to have spent all this time on this course and the Business Foundations certificate program, when the utility per hour is so very very low. A complete rework is in order, if for no other reason than to get the instructor a new mic and have some grad assistant put together a nice sharp powerpoint instead of forcing students to read chicken scratches (which don't remain on the slides, so you better take really fast notes!)
創建者 Markus L•
Jan 31, 2019
Great examples, good case studies, lecturer knows what he is talking about and peppers the videos with good examples from many different areas (healthcare, manufacturing, etc), the quality of the Excel recordings could be better it is impossible to see any of the numbers or formulas
創建者 Akpovwovwo J M•
Jan 20, 2019
This course is an eye opener to the wealth of knowledge in operations management. I can't thank the facilitators enough. The lecturer is superb.
Lots and lots of thanks.
創建者 Adithya S•
Feb 05, 2019
Excellent course on basics of operations management
創建者 Vinod K•
Jan 05, 2019
Thank you Coursera for providing me such course for Operation Management. This course taught and gave clear vision for business operation. Now I am fundamentally cleared about the operation management and this will very useful for me in my future.
創建者 Akmal A K•
Feb 16, 2019
This is a very intensive real practise orientated course. Completing it is rather challenging but my first feeling after having just done it - it has been the most intensive and useful course I have taken on Coursera (Now I am a step away from completing my third Specialization on Coursera). Many thanks to Professor Terwiesch Highly recommend this course.
創建者 Ivan S•
Mar 25, 2019
I am very content with this course. It was to the oint and easy to follow.
創建者 George P•
Dec 04, 2018
創建者 Derek Z•
Dec 05, 2018
Great intro to operations management class, but the audio and video quality can be improved.
創建者 Osman S V V•
Dec 09, 2018
創建者 Emilio B G•
Feb 17, 2019
A lot of problem solving and the homework per week which is important to process and consolidate all this information, makes the course very practical. It could be more organized when showing the excel files and solving problems in Excel. Visually could be also improved (charts and slides).
創建者 Ying Z (•
Jan 13, 2019
This is very challenge but comprehensive operations course. I learned a lot from Professor Christian.
創建者 Ruttawut R•
Jul 25, 2018
It is highly benefit with a
創建者 Vivian Y•
Jul 27, 2018
A course that requires logical thinking. Luv it!
創建者 Gleison d M S G•
Aug 10, 2017
Muito bom este curso! Altamente recomendável
創建者 DENIS F O•
Dec 07, 2015
This course is taught in a way that improves potential for problem solving in operation management. In this course, remedies for problems that appear to be complex on the surface is simplified in ways that I could understand regardless of the fact that I had no business management back ground.
創建者 Javier J•
Jan 09, 2018
創建者 Sagar S•
Dec 31, 2015
創建者 Jean G•
Oct 15, 2017
This is a great course. I am the CEO/Owner of an aviation repair and overhaul company and I can put many of the concepts to use right away. We already use Kanban, but we don't have a way to measure the variability in our processes and to identify assignable causes. The course has given me great ideas. Thank you professor Terwiesch. Vielen Dank.
創建者 Benoît C•
Oct 27, 2016
A bit frustrating not to have the correct answers of the test when we fail, but it pushed me to redo them again and again until I figure out what the correct answer is. This is actually the best way of understanding and remembering the course content.
I really enjoyed doing this course as I discovered new knowledges and skills I had overheard before but never taken the time to learn.
Great course! I highly recommend.
創建者 Anil K S•
May 18, 2017
Very thoroughly explained by the professor. Good for a newcomers to understand the basics of Operation management.
Jan 19, 2016