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初級
完成時間大約為27 小時
英語(English)
字幕:英語(English)
可分享的證書
完成後獲得證書
100% 在線
立即開始,按照自己的計劃學習。
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為27 小時
英語(English)
字幕:英語(English)

提供方

伊利诺伊大学香槟分校 徽標

伊利诺伊大学香槟分校

教學大綱 - 您將從這門課程中學到什麼

1

1

完成時間為 2 小時

Course Orientation

完成時間為 2 小時
2 個視頻 (總計 5 分鐘), 5 個閱讀材料, 1 個測驗
2 個視頻
2MC: Reverse Engineering2分鐘
5 個閱讀材料
Syllabus10分鐘
About the Discussion Forums10分鐘
Glossary10分鐘
Updating Your Profile10分鐘
Social Media10分鐘
1 個練習
Orientation Quiz30分鐘
完成時間為 6 小時

Week 1: Becoming a Leader

完成時間為 6 小時
21 個視頻 (總計 99 分鐘), 2 個閱讀材料, 5 個測驗
21 個視頻
1.2.1 2MC: Valet Parking1分鐘
1.3.1 What Is Leadership?2分鐘
1.3.2 2MC: Safety Violations1分鐘
1.3.3 Leaders Come in Different Packages5分鐘
1.3.4 Leadership Is More Than a Title5分鐘
1.3.5 Leaders Are Learners6分鐘
1.3.6 Leaders Keep Improving3分鐘
1.4.1 How Do You Become A Leader?1分鐘
1.4.2 2MC: Your Nephew’s Company1分鐘
1.4.3 Act Ahead of Where You Are6分鐘
1.4.4 Planning for Leadership4分鐘
1.4.5 Experts Comment: Transitions6分鐘
1.4.6 Experts Comment: Your Nephew's Company6分鐘
1.5.1 What Leaders Do5分鐘
1.5.2 2MC: Your Friend’s Future1分鐘
1.5.3 Leaders Pick the Hardest Things6分鐘
1.5.4 Share Glory7分鐘
1.5.5 Remember How You Say It8分鐘
1.5.6 Experts Comment: Your Friend's Future7分鐘
1.6.1 Experts Comment: Valet Parking7分鐘
2 個閱讀材料
Week 1 Overview10分鐘
Week 1 Resources and References10分鐘
4 個練習
Lesson 1-3 Practice Quiz30分鐘
Lesson 1-4 Practice Quiz30分鐘
Lesson 1-5 Practice Quiz30分鐘
Week 1 Quiz30分鐘
2

2

完成時間為 6 小時

Week 2: Influence, Persuasion, and Negotiation

完成時間為 6 小時
22 個視頻 (總計 114 分鐘), 2 個閱讀材料, 5 個測驗
22 個視頻
2.2.1 2MC: Sell Vaporware3分鐘
2.3.1 Influence and Negotiation5分鐘
2.3.2 2MC: Billing Error1分鐘
2.3.3 Speaking Credibly9分鐘
2.3.4 Negotiation in More Depth5分鐘
2.3.5.1 Interests vs Positions8分鐘
2.3.5.2 Experts on Negotiation5分鐘
2.3.6 Experts Comment: Billing Error5分鐘
2.4.1 Using What You Already Know49
2.4.2 2MC: The Tennis Pro and the Airline Pilot1分鐘
2.4.3 Stages of Negotiation7分鐘
2.4.4 Errors in Negotiators’ Frames7分鐘
2.4.5 My Friend's Car7分鐘
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4分鐘
2.5.1 Negotiation Skills at Work57
2.5.2 2MC: Gift or Bribe?2分鐘
2.5.3 Interests, Rights, and Power7分鐘
2.5.4 Applying the IRP Model6分鐘
2.5.5 Keep Learning as a Negotiator9分鐘
2.5.6 Experts Comment: Gift or Bribe?7分鐘
2.6.1 Experts Comment: Sell Vaporware4分鐘
2 個閱讀材料
Week 2 Overview10分鐘
Week 2 Resources and References10分鐘
4 個練習
Lesson 2-3 Practice Quiz30分鐘
Lesson 2-4 Practice Quiz30分鐘
Lesson 2-5 Practice Quiz30分鐘
Week 2 Quiz30分鐘
3

3

完成時間為 6 小時

Week 3: Difficult Conversations as a Leader

完成時間為 6 小時
22 個視頻 (總計 107 分鐘), 2 個閱讀材料, 5 個測驗
22 個視頻
3.2.1 2MC: Business Introductions2分鐘
3.3.1 Leaders: Expect Difficult Conversations1分鐘
3.3.2 2MC: Reference Calls1分鐘
3.3.3 Learn What Pushes Your Buttons8分鐘
3.3.4 Preparing for Difficult Conversations9分鐘
3.3.5 Delivering Bad News6分鐘
3.3.6 Experts Comment: Reference Calls5分鐘
3.4.1 Getting and Giving Feedback1分鐘
3.4.2 2MC: Conflict at Work1分鐘
3.4.3 Feedback Is a Gift6分鐘
3.4.4 Giving Feedback6分鐘
3.4.5 Giving Hard Feedback7分鐘
3.4.6 Feedback: Going Visual7分鐘
3.4.7 Experts Comment: Conflict at Work5分鐘
3.5.1 Complaint-Handling Guidelines1分鐘
3.5.2 2MC: Side Business1分鐘
3.5.3 Preparation Is Key5分鐘
3.5.4 Complaint-Handling Guidelines, Part One6分鐘
3.5.5 Complaint-Handling Guidelines, Part Two5分鐘
3.5.6 Applying the Guidelines: Side Business6分鐘
3.6.1 Applying the Guidelines: Business Introductions7分鐘
2 個閱讀材料
Week 3 Overview10分鐘
Week 3 Resources and References10分鐘
4 個練習
Lesson 3-3 Practice Quiz30分鐘
Lesson 3-4 Practice Quiz30分鐘
Lesson 3-5 Practice Quiz30分鐘
Week 3 Quiz30分鐘
4

4

完成時間為 7 小時

Week 4: It’s Your Life - Live it Well

完成時間為 7 小時
26 個視頻 (總計 143 分鐘), 2 個閱讀材料, 5 個測驗
26 個視頻
4.2.1 2MC: Sneak a Peek1分鐘
4.3.1 Alignment and Fit3分鐘
4.3.2 2MC: Include Late Submissions?58
4.3.3 Finding a Fit6分鐘
4.3.4 How Do You Discover Organizational Culture?6分鐘
4.3.5 Experts Comment: Alignment5分鐘
4.3.6 Experts Comment: Include Late Submissions7分鐘
4.4.1 Play the Long Game: Integrity Mindset1分鐘
4.4.2 2MC: Conference Giveaway1分鐘
4.4.3 Add Value with Your Mindset7分鐘
4.4.4 Enoughness5分鐘
4.4.5 Leaders Set the Tone10分鐘
4.4.6 Blowing the Whistle7分鐘
4.4.7 Experts Comment: Conference Giveaway8分鐘
4.5.1 Your Values and Choices1分鐘
4.5.2 2MC: Mind Your Own Business?1分鐘
4.5.3.1 Your Values, Revisited, Part One10分鐘
4.5.3.2 Your Values, Revisited, Part Two10分鐘
4.5.4 Your Brand, Revisited8分鐘
4.5.5 Your Professional IQ5分鐘
4.5.6 Experts Comment: Mind Your Own Business?6分鐘
4.6.1 Tying it All Together: Sneak a Peek5分鐘
4.7.1.1 Experts Comment: Reverse Engineering5分鐘
4.7.1.2 Experts Comment: The Essence of Professional IQ8分鐘
4.7.2 Coming Back to Values; Learning Moving Forward4分鐘
2 個閱讀材料
Week 4 Overview10分鐘
Week 4 Resources and References10分鐘
4 個練習
Lesson 4-3 Practice Quiz30分鐘
Lesson 4-4 Practice Quiz30分鐘
Lesson 4-5 Practice Quiz30分鐘
Week 4 Quiz30分鐘

關於 Professional IQ: Preventing and Solving Problems at Work 專項課程

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course....
Professional IQ: Preventing and Solving Problems at Work

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