本課程是 Professional IQ: Preventing and Solving Problems at Work 專項課程專項課程的一部分

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C. K. Gunsalus

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Professional IQ: Preventing and Solving Problems at Work 專項課程伊利诺伊大学香槟分校

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Many find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or misuse of technology. Easy to avoid! Or is it? What if you find you have to compromise your values to keep your job? What if they ask you to lie or cheat, even though you know if you are found out you will be fired? What if you find out the company is breaking the law?
Successful people know about and have the skills taught in this specialization. You should, too.

Those who wish to make a difference, build positive reputations, become leaders, and advance in their careers must cultivate professional success skills, along with their specific job skills. The central themes of this course – knowing yourself and your values, recognizing and meeting ethical challenges, using an analytical decision-making framework, identifying potential pitfalls, and developing tools to use in the moment – are essential soft skills for succeeding at work. In short, an ethical framework is necessary, and not just nice; smart ethics, as we define them, are integral to success.

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第 1 門課程（共 4 門）

Professional IQ: Preventing and Solving Problems at Work 專項課程

初級

完成時間大約為28 小時

英語（English）

字幕：英語（English）

可靈活調整截止日期

根據您的日程表重置截止日期。

可分享的證書

完成後獲得證書

100% 在線

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第 1 門課程（共 4 門）

Professional IQ: Preventing and Solving Problems at Work 專項課程

初級

完成時間大約為28 小時

英語（English）

字幕：英語（English）

授課教師

C. K. Gunsalus

Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

14,863 個學生

4 門課程

提供方

伊利诺伊大学香槟分校

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.

授課大綱 - 您將從這門課程中學到什麼

內容評分97%（1,000 個評分）

週

週 1

完成時間為 2 小時

Course Orientation

You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.

完成時間為 2 小時

1 個視頻（總計 2 分鐘）, 5 個閱讀材料, 1 個測驗

完成時間為 6 小時

Week 1: Introduction and Who Are You?

Find out how the course will run and how we’ll use 2-Minute Challenges and expert commentary to give you a 3-D understanding of the material in this course. Establish and clarify your values and learn how they underpin your career.

完成時間為 6 小時

25 個視頻（總計 101 分鐘）, 2 個閱讀材料, 5 個測驗

25 個視頻

1:01: Decide Who You Are2分鐘

1.02: 2MC: Widowed Aunt2分鐘

1.1.1: What Do You Stand For? What Difference Do You Want to Make?3分鐘

1.2.1: 2MC - You Pick Two1分鐘

1.3.1: What Is a Two-Minute Challenge?2分鐘

1.3.2: 2MC – Inappropriate Email1分鐘

1.3.3: 2MCs in Real Life7分鐘

1.3.4: Iteration Makes Perfect – Using 2MCs to Learn and Practice Skills5分鐘

1.3.5: And the Inappropriate Email? Experts Comment7分鐘

1.4.1: Articulating Your Values – the Foundation for Your Reputation3分鐘

1.4.2: 2MC – Retirement Reception1分鐘

1.4.3: Who Are You, How Do You Know, and Why Does It Matter?4分鐘

1.4.4: The Beginning – Your Own Values3分鐘

1.4.5: How Your Reputation is Built on Values – Experts Comment7分鐘

1.5.1: Drafting a Personal Leadership Credo (PLC)2分鐘

1.5.2: 2MC – Dream Job, Bad Timing1分鐘

1.5.3: Putting What You Stand For on Paper3分鐘

1.5.4: Revisiting and Revising Your PLC6分鐘

1.5.5 How Your PLC Will Help You - Experts Comment7分鐘

1.6.1: Gotta Habit1分鐘

1.6.2: 2MC – Grandma's Sweater1分鐘

1.6.3: Habits - Act Out Your Values Even If You Are Under Pressure3分鐘

1.6.4: Turning What You Want to Do into Habits3分鐘

1.6.5: Habits Reflect Values – Experts Comment7分鐘

1.7.1: You Pick Two – Experts Comment7分鐘

2 個閱讀材料

Week 1 Overview10分鐘

Week 1 Resources and References10分鐘

4 個練習

Lesson 1-3 Practice Quiz30分鐘

Lesson 1-4 Practice Quiz30分鐘

Lesson 1-5 Practice Quiz30分鐘

Week 1 Graded Quiz30分鐘

週

週 2

完成時間為 7 小時

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

Learn a systematic approach to tackling any decision.

完成時間為 7 小時

23 個視頻（總計 75 分鐘）, 2 個閱讀材料, 7 個測驗

23 個視頻

2.1.1: Open Up the Problem1分鐘

2.2.1: 2MC: Puzzling Remarks1分鐘

2.3.1: A Method - the DMF2分鐘

2.3.2: 2MC - Stop Light59

2.3.3: DMF - Steps 1 to 33分鐘

2.3.4: The First Three Steps: Applied3分鐘

2.3.5: Why Do We Stop?1分鐘

2.4.1: More on the DMF1分鐘

2.4.2: 2MC - Dinner Receipts2分鐘

2.4.3: DMF - Steps 4 to 62分鐘

2.4.4: Steps 4 to 6 - Applied3分鐘

2.4.5: Other Ways to Open Up Problems2分鐘

2.5.1: The DMF In Action1分鐘

2.5.2: 2MC - Time Reporting2分鐘

2.5.3: DMF - Steps 1 to 3 in Action6分鐘

2.5.4: DMF - Steps 4 to 6 in Action4分鐘

2.5.5: Anticipate Outcomes to Prevent Problems6分鐘

2.6.1: Seeing the Invisible Pitfalls1分鐘

2.6.2: 2MC - Back Date1分鐘

2.6.3: Making the DMF a Habit5分鐘

2.6.4: More on Forming Habits7分鐘

2.6.5: Better Decisions Prevent and Solve Problems5分鐘

2.7.1:Other Frameworks: Experts Comment3分鐘

2 個閱讀材料

Week 2 Overview10分鐘

Week 2 Resources and References10分鐘

6 個練習

Lesson 2-3 Practice Quiz30分鐘

Lesson 2-4 Practice Quiz30分鐘

Lesson 2-5 Practice Quiz30分鐘

Lesson 2-6 Practice Quiz30分鐘

Lesson 2-7 Practice Quiz30分鐘

Week 2 Graded Quiz30分鐘

週

週 3

完成時間為 6 小時

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

Find out about nine common sources of problems at work, and how to identify them and stop them from derailing your day, your job, or your career.

完成時間為 6 小時

23 個視頻（總計 69 分鐘）, 2 個閱讀材料, 6 個測驗

23 個視頻

3.1.1: Career TRAGEDIES1分鐘

3.2.1: 2MC - Office Supplies1分鐘

3.3.1: Identifying Conflicts with Your Instincts1分鐘

3.3.2: 2MC - Fare Plus Five2分鐘

3.3.3: Temptation, Rationalization, and Ambition3分鐘

3.3.4: Overconfidence3分鐘

3.3.5: Fare Plus Five - Outcome5分鐘

3.4.1: Group, Peer, and Authority Pressure1分鐘

3.4.2: 2MC - Pose as a Customer1分鐘

3.4.3: How Pressure Arises2分鐘

3.4.4: What the Research Says - Asch6分鐘

3.4.5: Outcome … Speaking of Tragedies3分鐘

3.5.1: Identifying Conflicts with your Feelings1分鐘

3.5.2: 2MC - Safe Rides1分鐘

3.5.3: Entitlement5分鐘

3.5.4: Deception, Incrementalism, and Embarrassment7分鐘

3.5.5: Catching EDIE in the Act1分鐘

3.6.1: S Is for Stupid Systems1分鐘

3.6.2: 2MC - Parking Permit1分鐘

3.6.3: What Do You Do When You Find One?2分鐘

3.6.4: Choosing Your Battles3分鐘

3.6.5: Change Is Possible2分鐘

3.7.1: TRAGEDIES: Experts Comment8分鐘

2 個閱讀材料

Week 3 Overview10分鐘

Week 3 Resources and References10分鐘

5 個練習

Lesson 3-3 Practice Quiz30分鐘

Lesson 3-4 Practice Quiz30分鐘

Lesson 3-5 Practice Quiz30分鐘

Lesson 3-6 Practice Quiz30分鐘

Week 3 Graded Quiz30分鐘

週

週 4

完成時間為 7 小時

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

Develop personal scripts for difficult situations.

完成時間為 7 小時

24 個視頻（總計 90 分鐘）, 2 個閱讀材料, 6 個測驗

24 個視頻

4.1.1: Now - Can You Make It Happen?1分鐘

4.2.1: 2MC - Cover for Your Friend1分鐘

4.3.1: Personal Scripts - Finding the Words2分鐘

4.3.2: 2MC - Employee Discount1分鐘

4.3.3: Different Scripts for Different Purposes6分鐘

4.3.4: Preparing Scripts4分鐘

4.3.5: Scripts Show Who You Are6分鐘

4.4.1: Framing and Mindset53

4.4.2: 2MC - Family Plans1分鐘

4.4.3: Framing as the Backdrop for Personal Scripts4分鐘

4.4.4: How You Say It Matters3分鐘

4.4.5: Family Plans - Outcome1分鐘

4.5.1: Constructing Your Personal Scripts1分鐘

4.5.2: 2MC - Video Games1分鐘

4.5.3: How To Construct an Effective Script5分鐘

4.5.4: Test Drive - and Listen Out For Others' Scripts5分鐘

4.5.5: Scripts Alone Don't Fix the Problem3分鐘

4.6.1: Personal Scripts - Ask the Experts3分鐘

4.6.2: 2MC: Personal Services1分鐘

4.6.3: Experts' Suggestions on Creating Personal Scripts4分鐘

4.6.4: Personal Scripts: Experts' Examples5分鐘

4.6.5: Experts on the 2MC5分鐘

4.7.1: Outcome - Cover for Your Friend6分鐘

Lesson 4.8: Prevent & Solve Problems for Yourself7分鐘

2 個閱讀材料

Week 4 Overview10分鐘

Week 4 Resources and References10分鐘

5 個練習

Lesson 4-3 Practice Quiz30分鐘

Lesson 4-4 Practice Quiz30分鐘

Lesson 4-5 Practice Quiz30分鐘

Lesson 4-6 Practice Quiz30分鐘

Week 4 Graded Quiz30分鐘

審閱

4.8

18 條評論

5 stars
81.25%
4 stars
16.66%
3 stars
2.08%

來自FOUNDATIONS OF PROFESSIONAL IDENTITY的熱門評論

由 CH 提供2016年8月3日

I think the Course has great content but there´s too many activities per week, most of the time if you don´t have time free you will loss the deadlines and after all loss the certificate.

由 JP 提供2016年8月12日

I highly recommend this course, with a lot of advises from real life, very clear communication style and with a real good sense of humor. There is no time for being bored. Excellent !

由 NN 提供2021年9月22日

The course is insightful, provoking, enriching and educative. i also appreciated the course facilitators and wish to to be thankful to Professor C.K. Gunsalus and team for job well done.

由 SS 提供2021年1月22日

Excellent course, with many practical hints that I could apply at work to improve my performance and get recognition. Strongly recommended.

查看所有評論

關於 Professional IQ: Preventing and Solving Problems at Work 專項課程

In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.

This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.

Professional IQ: Preventing and Solving Problems at Work

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Foundations of Professional Identity

課程信息

授課教師

C. K. Gunsalus

提供方

伊利诺伊大学香槟分校

授課大綱 - 您將從這門課程中學到什麼

週 1

Course Orientation

Week 1: Introduction and Who Are You?

週 2

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

週 3

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

週 4

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

審閱

來自FOUNDATIONS OF PROFESSIONAL IDENTITY的熱門評論

關於 Professional IQ: Preventing and Solving Problems at Work 專項課程

常見問題

開拓職業生涯或促進職業發展

瀏覽熱門主題

熱門課程和文章

在線獲得學位或證書

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社區

更多

Foundations of Professional Identity

課程信息

授課教師

C. K. Gunsalus

提供方

伊利诺伊大学香槟分校

授課大綱 - 您將從這門課程中學到什麼

週 1

Course Orientation

Week 1: Introduction and Who Are You?

週 2

Week 2: Opening Up Problems through the Decision-Making Framework (DMF)

週 3

Week 3: Career TRAGEDIES: Recognizing and Avoiding Them

週 4

Week 4: Knowing What To Do Isn't Enough – How Do You Say It?

審閱

來自FOUNDATIONS OF PROFESSIONAL IDENTITY的熱門評論

關於 Professional IQ: Preventing and Solving Problems at Work 專項課程

常見問題

Coursera Footer

開拓職業生涯或促進職業發展

瀏覽熱門主題

熱門課程和文章

在線獲得學位或證書

Coursera

社區

更多