Professional IQ: Preventing and Solving Problems at Work Specialization
A Compass for Navigating Professional Challenges. Many successful people know the content of Professional IQ; you should, too!
About This Specialization
In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves. This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign. For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.
Follow the suggested order or choose your own.
Designed to help you practice and apply the skills you learn.
Highlight your new skills on your resume or LinkedIn.
- Beginner Specialization.
- No prior experience required.
Foundations of Professional IdentityUpcoming session: Jun 18
- 4 weeks of study, 2-3 hours/week
About the CourseMany find themselves frustrated in their careers by lack of preparation for dealing with predictable dilemmas that regularly arise in the world of work. Two in five professionals fired in their jobs after college are terminated for lying, or m
Shaping Your Professional BrandUpcoming session: Jun 18
- 4 weeks of study, 5 hours/week
About the CourseYou've thought about who you are and how you want your career to be. You have some soft skills to deal with situations that could cause problems. What about the team around you? How do you build functional and constructive professional relationships?
Leadership and InfluenceUpcoming session: Jun 18
About the CourseThe only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a
Professional IQ CapstoneUpcoming session: Jun 11
About the Capstone ProjectThe capstone project, for those wishing to earn a certificate, is to design a Personal Leadership Credo: personal values, quotes and beliefs; a personal dilemma in 2MC style that gets worked through using DMF and TRAGEDIES; some personal scripts; and a
C. K. Gunsalus
Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory
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