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谈判的艺术, 加州大学尔湾分校

4.3
998 個評分
165 個審閱

課程信息

The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session. Upon completing this course, you will be able to: 1. Learn about the nature of negotiation and how it differs from selling 2. Gain awareness of the basic doctrines of negotiation and barriers to effective negotiation 3. Explain the role of authority and how to address it in negotiations 4. Explain the role of power in negotiations and how to address power inequities 5. Explain the positive and negative influences of empowerment 6. Learn the different “stances” or negotiation styles negotiators might adopt 7. Demonstrate the factors that influence which negotiation style is implemented 8. Describe the personal and behavioral characteristics of an effective negotiator 9. Demonstrate your grasp of emotional intelligence and how it impacts the effectiveness of a negotiator 10. Assess your own values and personal style and how they affect the negotiation process 11. Learn about the critical importance of planning and preparation in the negotiation process...

熱門審閱

創建者 EE

Nov 29, 2017

Considering and placing value on my counterpart's interest as a way to obtaining an overall positive outcome in negotiations made sense to me as a Christian. Applying this principle

創建者 VL

Dec 03, 2018

helpful and practical coverage of the principled negotiation method. Excellent base for newbies and refresher for old-timers. Never hurts to refresh the basics!

篩選依據:

163 個審閱

創建者 Andre Brito

Apr 12, 2019

The course is really not clear and objective, and the quiz is asking content that is not in classes.

創建者 teja

Apr 01, 2019

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創建者 Syahril Aditya Ginanjar

Mar 28, 2019

This topic online course will be very beneficial for me in pursuing my career goals. Thank you coursera, the instructors and UCI Extension, Div. of Continuing Education.

創建者 Barbara Serralheiro

Mar 17, 2019

Very elaborated and interesting. However some of the tests ended up being discussed in the week after.

創建者 Aman Gupta

Mar 13, 2019

Covers all the basics well. Good for a four week course.

創建者 David Ten Brink Rio

Feb 16, 2019

Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.

創建者 Elison Filomeno Lacerda Dantas

Feb 03, 2019

A GREAT WAY TO LEARN BUSINESS NEGOTIATION SKILLS.

創建者 Martin Sierra

Jan 06, 2019

I enjoyed this course. I would like to recommend it. Regards

創建者 Givaldo Alves

Jan 02, 2019

excellent course that gave me a lot of knowledge that I will certainly use every day, thank you.

創建者 Tuan Dung Nguyen Dang

Dec 14, 2018

Simple, short but very informative course, hope that Instructors can add more practical scenarios to test what I've learned