The art of negotiation comes into play daily in the life of employees at all levels and in every position. Participants explore how current approaches to negotiation strategy and tactics are used, what negotiation entails, types of negotiation relationships that exist from hard bargain to win-win, to fully partnered relationships and personal ones. The course explores the personal and behavioral characteristics of an effective negotiator. Participants discuss how empowerment, power, and authority affect the negotiation process and outcome. Topics include how important it is to plan and prepare for a negotiation session.
谈判的艺术
提供方
加州大学尔湾分校
課程信息
54,265 次近期查看
學生職業成果
19%
完成這些課程後已開始新的職業生涯
28%
通過此課程獲得實實在在的工作福利
16%
加薪或升職
您將學到的內容有
Understand how negotiation differs from selling
Identify common negotiation styles
Describe the personal and behavioral characteristics of an effective negotiator
Assess your personal style and how it affects the negotiation process
您將獲得的技能
Win-Win GameNegotiationPlanningPrincipled Negotiation
學生職業成果
19%
完成這些課程後已開始新的職業生涯
28%
通過此課程獲得實實在在的工作福利
16%
加薪或升職
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
可靈活調整截止日期
根據您的日程表重置截止日期。
完成時間大約為6 小時
建議：4-8 hours of videos, readings, and quizzes
英語（English）
字幕：阿拉伯語（Arabic）, 巴西葡萄牙語, 越南語, 英語（English）, 西班牙語（Spanish）
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
What is Negotiation?
完成時間為 1 小時
2 個視頻 （總計 24 分鐘）, 4 個閱讀材料, 1 個測驗
4 個閱讀材料
About this Course10分鐘
Please Take this Survey10分鐘
Resources10分鐘
Module 1 Lecture Slides10分鐘
1 個練習
Review18分鐘
完成時間為 1 小時
Influencing Factors and Considerations
完成時間為 1 小時
3 個視頻 （總計 36 分鐘）, 1 個閱讀材料, 1 個測驗
3 個視頻
2.2 Negotiation Strategy11分鐘
2.3 Value, Fairness, and Successful Outcomes12分鐘
1 個閱讀材料
Module 2 Lecture Slides10分鐘
1 個練習
Review16分鐘
完成時間為 3 小時
You and Your Counterparts as Negotiators
完成時間為 3 小時
3 個視頻 （總計 29 分鐘）, 1 個閱讀材料, 2 個測驗
3 個視頻
3.2 Behaviors that Make a Difference8分鐘
3.3 Behavior Traits of Successful Negotiators13分鐘
1 個閱讀材料
Module 3 Lecture Slides10分鐘
1 個練習
Review16分鐘
完成時間為 2 小時
Preparation, Planning and Implementation
完成時間為 2 小時
6 個視頻 （總計 45 分鐘）, 3 個閱讀材料, 1 個測驗
6 個視頻
4.2 Framework Agreement5分鐘
4.3 Best Alternative to a Negotiated Agreement5分鐘
4.4 Developing Options for Negotiation4分鐘
4.5 Best Practices of Negotiation8分鐘
Guest Speaker: Best Practices in Negotiation in Business11分鐘
3 個閱讀材料
Module 4 Lecture Slides10分鐘
Course Wrap-Up10分鐘
End of Course Survey10分鐘
1 個練習
Review16分鐘
審閱
4.3
來自谈判的艺术的熱門評論
由 SE 提供Sep 4, 2015
succinct, down-to-earth and focused on the essentials - just what I wanted and got! However, certainly no substitute for a negotiation course e.g. as part of an MBA. Overall a bit colourless.
由 D 提供Feb 15, 2019
Excellent course with great insights about the often tense and difficult world of negotiations. Only thing I think that could have made this course better would be to have some case studies.
由 EE 提供Nov 28, 2017
Considering and placing value on my counterpart's interest as a way to obtaining an overall positive outcome in negotiations made sense to me as a Christian. Applying this principle
由 SG 提供Mar 27, 2019
This topic online course will be very beneficial for me in pursuing my career goals. Thank you coursera, the instructors and UCI Extension, Div. of Continuing Education.
由 CP 提供Jan 4, 2020
This course really taught me well about negotiation skill. I can understand completely on how we need to prepare, highlight and implement negotiation skills in our deals
由 VL 提供Sep 26, 2015
Great course! Summarized the experiences I had on actual negotiation. Also provided good tips, hint and resources for further study to improve my negotiation skills.
由 VL 提供Dec 2, 2018
helpful and practical coverage of the principled negotiation method. Excellent base for newbies and refresher for old-timers. Never hurts to refresh the basics!
由 AG 提供Jan 29, 2018
I am new to Coursera and this is my first course. I found it very helpful in the current area of work. The detailing is good and the concepts are practicable.
關於 加州大学尔湾分校
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.
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