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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,540 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AE

Nov 25, 2020

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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7776 - 7800 of 10,000 Reviews for Technical Support Fundamentals

By Fabio P

Apr 4, 2020

Es la base par el que quiera sumergirse en el mundo de IT support sin tener ningun tipo de conocimientos

By KiranKumar P

Mar 28, 2020

I am so happy to learn many things from this course, Thanks to Google Team to it easier and interesting.

By Laura K

Feb 29, 2020

I really enjoyed this course and learned a lot! It broke things down really well so I can understand it.

By Yin M K

Feb 12, 2020

One of the most valuable online course for IT Support Professional careers,

Thank you Google and Coursera

By Krista

Feb 1, 2020

The fundamentals course was super easy to follow and very engaging making it a fun platform to learn on.

By Emil K

Jan 27, 2020

Good course learned some stuff i havent thought about. But for me the first 2 chapters were the hardest.

By M A

Jan 2, 2020

This course has opened my eyes on online learning. I never thought it can be this simple and convenient.

By Leonardo A B O

Dec 30, 2019

Excelente curso para iniciar con bases en el área de soporte técnico de as tecnologías de la información

By WDan D

Dec 20, 2019

a great introduction to everything IT. very straight forward and a great 30,000 ft view of the IT world.

By Okoroafor C E

Dec 13, 2019

I love coursera, because it gives me a balance in my workplace. i'll definitely recommend it for anyone.

By Lucas S

Dec 6, 2019

It was concise and full of information, so it was wonderful to learn terminology and brush up on basics.

By elicia v

Nov 7, 2019

What bonus about online courses is that they give me more time to brush up on something I want to learn.

By Saif J

Oct 17, 2019

Best Course for Beginner in Computers. I had fun learning it. Learned lots of new things about IT stuff.

By Sergio G R

Jul 12, 2019

This was a great experience and I was able to add more to my knowledge. Everyone should take this class

By Calvin P

Jul 11, 2019

Excellent course that will teach you all the important fundamentals of becoming a IT Support Specialist.

By Danielle C

Jun 12, 2019

Wonderful videos with the history of I.T. and the explanations of technology. I am enjoying the program!

By James D

Apr 26, 2019

I love this course. I have always wanted the opportunity to learn about IT and this is right on target!

By Mohammed A Y

Nov 26, 2018

I already started recommending the course to some of my friends, i pray for my success with this course.

By Dustin R W

Mar 4, 2018

This course provided a great overview for everything we are set to learn while earning this certificate.

By Nakamatte I

Jan 22, 2024

it was really interesting and encouraging to continue with the course. the instructors are really great

By Brian O

Jan 17, 2024

Great course! I did it when I had some time off of work, you don't realize how time flies when doing it

By CECE T

Sep 14, 2023

i think the course is very detailed and easy for someone new in IT, to get there foot in the back door.

By Zaki “ J

Sep 2, 2023

in short summary is the best one yet but I can't wait to begin another one just like it or even better.

By Deepak R

Jun 30, 2023

Best Fundamental Course of IT. Gained many knowledge on IT through simple yet on point teaching method.

By Mark C

May 8, 2023

Great course to take and helps you grasp everything you need for the fundamentals of technical support.