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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,540 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AE

Nov 25, 2020

It was great learning with all the mentors and I learned lots of new things and also get to know about the experiences of the mentors themselves. Also, I am looking forward to continuing this journey.

GS

May 3, 2020

Still a great refresher to me and listed in a comprehensive manner which I am thankful for even though I knew some or even a lot of these fundamentals already in a distant and previous life of mine...

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7701 - 7725 of 10,000 Reviews for Technical Support Fundamentals

By Miguel C

Feb 1, 2018

This course was great. I enjoyed every topic. I'm looking forward to the remaining courses in this track.

By Al M

Jan 23, 2018

I thought this course did a great job of introducing what IT support is. Each section was easy to follow.

By Mohamed N

Feb 26, 2024

It was amazing experience me, anyone trying to enter this field of study apply now don't miss the chance

By Salvador G

Feb 25, 2024

I learned quite a bit. Loved the Interactive Labs and also the Quizzes that followed after every lesson.

By Humayun P K

Jul 29, 2023

The course is well designed to understand the basics of IT support and I am excited for the next course.

By Sidney H

Jun 8, 2023

Very basic for me, great course overall for someone new basically what I learned in AP Computer Science.

By Nevin T

Jan 8, 2023

Very easy and information isn't to in your face, definitely more engaging then actual classes I've seen.

By Neil N

Jan 4, 2023

The lessons were wonderful and thorough. I have definitely learned a lot and gained a strong foundation.

By Estaing W

Nov 21, 2022

I loved everything about this module, I learned so much about bits and how computers talk to each other.

By Victor A E

Nov 1, 2022

Well packaged content designed to build on knowledge from previous modules! Awesome instructors as well!

By Josué A E L

Oct 10, 2022

Good course, give me the foundations and how to troubleshooting best practices in the it support field.

By Abisoye O

Oct 8, 2022

course 5 assessment needs to be reviewed as the vlc was lagging,had to take the assessment like 3 times

By A E

Sep 21, 2022

It was really insightful! I enjoyed every moment I spent learning about Technical Support Fundamentals.

By Juan P R

Aug 7, 2022

As a student, I followed al the way without any problems. It so easy, I feel like I was born to do this.

By Njoroge N

Jun 8, 2022

Great introductory content to prepare you for the more in-depth course ahead. Would recommend to others.

By Meelubari N G

Apr 22, 2022

I recommend every IT pros to take this course. it will shape your career and spur you to problemsolving.

By Charles L B

Mar 9, 2022

Very intersting, Grabs your attention right away and keeps it throughtout technical support fundamentals

By Roel C

Mar 4, 2022

I found the course to be very informative, well organized and engaging. Love the scenarios and QwikLabs.

By Ali H

Feb 22, 2022

Course was great for people looking for a truly Indroductive course on IT and most everything computers.

By Anik D

Feb 11, 2022

Nothing to say. Just wow level course. Loved it. You nailed it teachers. Love from the core of my heart.

By Michael B

Oct 9, 2021

I love every single teacher on here they explained eveything very well and their examples was on point.

By Lorrinda

Oct 4, 2021

This course offers a peek into what the rest of the courses are to ensure this is the right move for you

By Eva D S

Aug 4, 2021

The course is awesome! I love the instructors and the way they give their best to support us, thank you!

By Gabriel N

Aug 1, 2021

Great overview of IT Support Fundamentals. Videos were informative and helped me learn the basics of IT.

By zachary m

Jul 16, 2021

Touched on many different aspects of the IT field, helped learn where I would like to narrow my studies.