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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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5401 - 5425 of 10,000 Reviews for Technical Support Fundamentals

By Alicia O

Mar 7, 2020

This a great course to start at a beginner to better understand IT, and to get the feel of IT to see if you see yourself taking this path.

By Radu A S

Mar 4, 2020

It was a great overall experience and a good fit for everyone who is looking to get some valuable digital recognition! Good stuff, thanks!

By Clenio S

Dec 28, 2019

Excelente oportunidade de aprendizagem, mesmo com experiência , aprendi novas técnicas , novas abordagens com o cliente final, obrigado

By Carano, J

Sep 9, 2019

This was an informative course that offered some challenging assignments. I would have liked to have a little more information on Linux.

By Joshua C M

Jun 27, 2019

Very well constructed and played out. I learned a lot about what is expected in an IT role and now can't wait to get my IT career started.

By Cristiano C A G

Jun 20, 2019

I'm really enjoying the course. This fundamental module helped to review some concepts. I'm sure I'll learn even more in the next courses!

By Billy J S J

May 30, 2019

With me already having knowledge of binary, i found this course very well planned and thought out. I am hoping for the same from here out.

By Mahesh K

May 20, 2019

Well presented and well put course for absolute starters and already employed.

Thanks for the instructors to be concise and point specific.

By Carlos P

Apr 25, 2019

Great information, backstory for people with relatable situations, very interactive. This course is great at keeping the student invested.

By Wonyoung C

Feb 27, 2019

I learned great fundamentals of Computers. Great instructors from Google, and every single video clips were essential and precious for me.

By Shar Y

Jul 22, 2018

Really liked this course; learning the history of computers as well as some basic fundamentals was great. Now looking forward to course #2

By Claudia P F M

Apr 3, 2018

It was very interesting and helpful to understand the technical support fundamentals of IT. Very enthusiastic to continue with this course

By QuoVadis L

Apr 3, 2018

I'm learning a lot about computers and how they function, also it makes me feel great knowing I can go back and review a lesson. This is a

By damiso r

Feb 22, 2018

I really enjoyed learning the fundamentals. This helped prep me well for the next course because now i'm more into computer language mode.

By KELVIN W W

Feb 22, 2024

I thank you for the great support and the experience shared on this platform. I had a great experience and will be happy to share as well

By Andrew J

Jan 18, 2024

Great overview of everything IT. Took all the knowledge I acquired over my life and organized/quantified it neatly into my understanding!

By Wander A N A

Nov 11, 2023

a lot of wealth and knowledge in this course, you can practice it or use it for as tool to achieve your career as well for personal life.

By Paulzion

Jul 4, 2023

The course is amazing,I want to learn to learn all the courses in Google IT Support professional and I am very eager to learn things anew

By NTesla E

May 24, 2023

A great Introductory course on computing and the fundamentals of IT. I recommend it to anyone looking to break into an IT support career.

By Uchechukwudinma O O

May 22, 2023

Great for beginners. I can't say i am a beginner . I took the course in preparation to become more linkedin visible also for WGU credits.

By Antonette G

Feb 10, 2023

The course is very useful for me as a neophyte in this field. I'm grateful that I have the chance to study and take this course for free.

By Hiran C

Jan 26, 2023

This course will allow any person interested in IT get a basic understanding of the processes involved in making sure you are successful.

By Ifeoma I

Nov 8, 2022

It was rich with regard to content, I gained a lot to help me in my career change. I also love the various styles of presentation. Kudos.

By Merajul H

Oct 4, 2022

it was great experience learning a totally new thing from awesome teachers and truly i learnt so many new things

so, thank you so much.

By Eric S

Sep 1, 2022

I really enjoyed this course. I struggled a bit on networking but after watching the videos again I was able to get pass the final quiz.