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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

23,467 個評分
5,710 條評論


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...



Nov 14, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


5151 - Technical Support Fundamentals 的 5175 個評論(共 5,709 個)

創建者 Maria M L

Feb 18, 2018

A good overview of IT fundamentals and looking forward to taking the rest of the courses. Thank you.

創建者 Paloma

Mar 27, 2020

It is good for fundamentals because from my point of view it gives a general vision of all IT stuff.

創建者 akshay r

Jan 25, 2020

quiz 4 does not let you even select the answers. Overall this is a good course and I recommend other

創建者 Joe L J J

Nov 18, 2019

For a intermediate IT worker this course will sharpen your basics skills needed to perform your job.

創建者 Adrian H

Nov 16, 2019

Key elements of the course were interesting and the instructors were engaging every step of the way.

創建者 Adekunle A S

Jan 09, 2019

It was an interesting lecture, from the google staff and i really learn and refresh my memory again.

創建者 Aeia R

Feb 27, 2018

Has some issues with assignment submission at the end of week three, otherwise fairly great course.

創建者 Nicolas O

Mar 24, 2020

Amazing learning tools, some of the discussions forums did not pop up when we clicked on the link

創建者 Steven Z

Feb 11, 2020

Course was great. Lots of good information. QwikLabs is the only thing holding these courses back.

創建者 Benedict T J

Nov 03, 2018

For the beginner, this is a good course. Would recommend to join. After all this is from Google :)

創建者 Ryan B

Feb 14, 2018

Great introductory course for beginners and serves as a great refresher for those with experience.

創建者 Darren P

Jun 14, 2019

Good Course, it helped with filling some gaps in my knowledge and as a warm up for whats to come.

創建者 Angus N

Jun 05, 2019

some of the instructions for the labs could be improved, but overall, a good learning experience!

創建者 Nathaniel L

Apr 04, 2019

There were a few issues with VMs not loading properly, but other than that, the course was great.

創建者 Kate M D

Mar 03, 2019

Nice and easy introduction to the specialization. Interesting enough even for experienced people.

創建者 Malcolm M F

Apr 13, 2018

Good begginer classes to make sure you do know de fundamwntas before taking an step forward


創建者 Veera P

Mar 26, 2018

Good But I don't really like history lessons 'cause it's not my strong point here in fifth grade.

創建者 Megan T

Feb 19, 2020

Lots of good information, but a bit repetitive. Most of the instructors were easy to listen to.

創建者 Tanya D P

Jan 12, 2020

I love how easy to understand this course is. The atmosphere is laid back, but comprehensive.

創建者 Hector C R

Aug 10, 2019

It was a great course but my only issue was that it was a bit difficult to get on to the labs.

創建者 Salvador M

Jun 26, 2019

Love the course, the way it's presented makes learning difficult concepts as easy as possible.

創建者 Iraklis K

Jun 03, 2018

Basic courses which is fun and engaging. No slides are provided and assignments are very easy!

創建者 Sharmin M

Mar 19, 2018

Came across a few glitches/incompatibilities, which are understandable since its a new course.

創建者 Megan K

Mar 17, 2018

It was a lot of fun! I just wish the labs had slightly more information in them on how to comp

創建者 Timothy J C

Nov 13, 2018

Great information, Easy to follow, and I really like that I can absorb information at MY pace