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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,269 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

PL

Aug 1, 2020

excellent, the content contemplates fundamental concepts in many areas, allowing participants to have a clear and general view of the world of it support regardless of prior knowledge. Congratulations

JM

Sep 24, 2020

This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.

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5126 - 5150 of 10,000 Reviews for Technical Support Fundamentals

By Vivek R

Dec 7, 2019

Got Introduction about Tech Support, Thank you Google for knowledge. I also thank all the educators who helped us to learn through this course.

By Ava M

Oct 31, 2019

This is an amazing course! I enjoyed module 1 and looking forward to the rest of the modules. They made learning this very technical area fun!!

By Braeden C

Jul 16, 2019

Very good introduction for new people. I even learned some things about chrome I didn't know before! (Namely the SSH shell and RDP environment)

By John P N

Apr 16, 2019

With a passionate crew of teachers, a good presentation and easy to understand videos, this has given me taste for more IT courses on Coursera!

By Victor L

Jun 13, 2018

Very easy to follow. Simple to take notes and to learn! Everything in this course can be used the day you learn it and broaden your experience.

By Patrick K

Feb 21, 2018

Well designed - including Coursera's platform, the course content, and the instructors material. The teachers are well suited for this program.

By Luis M M C F

Feb 6, 2018

Excelente Curso tanto para el novato como para los que tenemos ya un conocimiento a acerca del tema, he recomendado este curso a varios amigos

By Glen W

Jan 29, 2018

I liked everything about this intro. I wish there was a few more examples in binary though, as it can be tricky for newbies, even some oldies.

By Olawale O O (

Dec 18, 2023

Technical Support Fundamental course really is an eye opener to the world of Tech. I can't wait to did more of tech and see myself at the peak

By Israel Y

Aug 29, 2023

I just love it. Its going to continue to help so many people who are eager to started in this awesome field we call tech. Happy learning!!!

By olamide a

Aug 18, 2023

This was a very interesting course, I t has really been simplified to make it easy to understand and follow.

I REALLY ENJOYED IT

THANK YOU ALL.

By Gabriel S

Jul 11, 2023

Totally amazing, it feels positive and has a can-do attitude to the entirety of it, can't wait to get my hands onto the other courses/modules!

By Juan F F

Jun 29, 2023

This certificate opened the door to a new career instantly. I went from a forklift driver to I.T. Support and Site Administrator within weeks.

By Weston G

May 26, 2023

Great course to review and get more knowledge on some terms, even having a background in this previously, I felt it was a good starting point.

By sultan a

Mar 24, 2023

It was the best course i've had in my whole life.

I'm very thankful for the team that creates this perfect course for us.

Thank you google team.

By Evandro W A

Mar 1, 2023

Great course if you don't have an IT background and also a great course to learn conduct when you are working as a professional on this field.

By Vasuki g

Nov 21, 2022

It is very nice and clear teaching. I have learned a lot through theoretical and practical knowledge. Thank you so much all for your teaching.

By Adam K

Aug 31, 2022

This course has already helped me with my job on fixing our Toast tablets at work when they are not working properly through troubleshooting.

By Macdonald I O

Aug 24, 2022

I cant emphasize how much this course have really helped me to understand technical support. I am excited on this journey i decided to embark.

By Deleted A

Aug 8, 2022

I really enjoyed this cource, thanks for your support n thanks for that study material. It would help us to improove our knowlege.. Thank You.

By Matthew J R

Aug 3, 2022

An Exceptional course in IT fundamentals. - A+ Instructors

- Modules were spot on

-Interactive

Very satsified with this course.

Thank you,

Matt

By Vincenza F

Jul 13, 2022

Highly educational, pleasant to follow, great assessment throught the course, and very easy to follow videos, with friendly and clear speakers

By Sumit M

Jul 5, 2022

This was a superb course, It will guide you through the basics of computer, If you are a student or something else, you might take this course

By Precilia N E N

Jun 16, 2022

I learned soo much in this course and i am very satisfied with the knowledge i ahave gained which will enable me to start a new career in IT.

By EMMANUEL A

Jan 20, 2022

It is an amazing insight given through this course. It has kicked started my career in IT. Thanks to all the instructors to a great work done.