課程信息

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完成後獲得證書

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

初級

完成時間大約為14 小時

建議:6 weeks of study, 3-5 hours/week...

英語(English)

字幕:英語(English)

您將學到的內容有

  • Critically evaluate conflict theories and apply frameworks and intervention processes to mitigate/reduce the negative effects of conflict at work.

  • Develop and analyse strategies and tactics to undertake both one on one, multiparty and also team based negotiation processes

  • Evaluate negotiation and conflict resolution processes against criteria informed by negotiation theory and concepts of forces in the negotiation.

可分享的證書

完成後獲得證書

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

初級

完成時間大約為14 小時

建議:6 weeks of study, 3-5 hours/week...

英語(English)

字幕:英語(English)

提供方

麦考瑞大学 徽標

麦考瑞大学

立即開始攻讀碩士學位

此 課程 隸屬於 麦考瑞大学 提供的 100% 在線 Global Master of Business Administration (Global MBA)。如果您被錄取參加全部課程,您的課程將計入您的學位學習進程。

教學大綱 - 您將從這門課程中學到什麼

1

1

完成時間為 2 小時

Resolving conflicts and negotiating agreements in the new world of work

完成時間為 2 小時
6 個視頻 (總計 33 分鐘), 5 個閱讀材料, 1 個測驗
6 個視頻
Week 1 outline2分鐘
1.1 Your skillset and the new world of work6分鐘
1.2 Awareness and diagnosis7分鐘
1.3 Becoming proactive8分鐘
1.4 Goals of negotiation3分鐘
5 個閱讀材料
Special welcome to beta testers1分鐘
Become a Global MBA degree learner1分鐘
Course overview10分鐘
Learning activities and assessment10分鐘
Explore further resources 11小時
1 個練習
Recall 1: Check your understanding15分鐘
2

2

完成時間為 3 小時

Theories of conflict, pathways to resolution

完成時間為 3 小時
4 個視頻 (總計 28 分鐘), 1 個閱讀材料, 2 個測驗
4 個視頻
2.1 Why is conflict different?7分鐘
2.2 What am I dealing with? Types of conflict relationships7分鐘
2.3 When things go wrong9分鐘
1 個閱讀材料
Explore further resources 21小時
2 個練習
Recall 2: Check your understanding15分鐘
Check your applied learning (Weeks 1-2)1小時
3

3

完成時間為 2 小時

Building and using a skillset: Moving from ‘knowing to doing’

完成時間為 2 小時
4 個視頻 (總計 22 分鐘), 1 個閱讀材料, 1 個測驗
4 個視頻
3.1 Orienting: Past, present, future5分鐘
3.2 Toolkit: Sharpen your skills8分鐘
3.3 Goal setting: Maximising vs satisficing5分鐘
1 個閱讀材料
Explore further resources 31小時
1 個練習
Recall 3: Check your understanding15分鐘
4

4

完成時間為 4 小時

The three negotiations: Content, process, and relationship

完成時間為 4 小時
4 個視頻 (總計 30 分鐘), 1 個閱讀材料, 3 個測驗
4 個視頻
4.1 Interests and trade-offs: Content vs process10分鐘
4.2 Becoming a facilitator: Process skills7分鐘
4.3 Structure: Proposing a process9分鐘
1 個閱讀材料
Explore further resources 41小時
2 個練習
Recall 4: Check your understanding15分鐘
Check your applied learning (Weeks 3-4)1小時

關於 Influencing: Storytelling, Change Management and Governance 專項課程

The ability to influence without force or coercion is important in any organization and at all levels. Modern managers must master the art of persuasive communication, adapt to the needs of the audience, construct a good narrative and inspire the audience to act (Communicate with Impact). They must learn to design and negotiate both informal and complex agreements, and do this in diverse workplace cultures (Negotiate and Resolve Conflict). The Specialization applies influencing methods in two areas of great importance: change management and risk governance. Successful change management eludes many individuals and organizations, so we propose a new approach to enable you to inspire and lead transformations (Manage Change). Similarly, in the post-financial crisis environment, many organizations acknowledge the need for effective risk governance but few, if any, have achieved it. We present evidence-based methods that will help your organization achieve its objectives (Engage the Board)....
Influencing: Storytelling, Change Management and Governance

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