Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored.
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Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.
I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.
I took the TKI assessment in parallel with this course and I feel like a new person. So much of my previous experience makes sense to me now!
Excellent course, well presented and thought provoking. Instructor excellent and presentors from business add to the strength of this course.
Course is very educative and brings across all cultural dimensions which really help to know various culture's.
With the Globalization, it is normal to the intercultural communication or conflict, this course is useful.
Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu
I learned a lot of information about different countries cultures, it was very interesting
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