Conflict Management 專項課程
Turn Conflict into Collaboration。 Learn proven approaches to conflict resolution in three courses.
本專項課程介紹
Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution.
製作方：
4 courses
按照建議的順序或選擇您自己的順序。
項目
旨在幫助您實踐和應用所學到的技能。
證書
在您的簡歷和領英中展示您的新技能。
課程
- Beginner Specialization.
- No prior experience required.
第 1 門課程
Types of Conflict
- 課程學習時間
- 4 weeks, 2-3 hours/week
- 字幕
- English
課程概述
Conflict is everywhere and it is impossible to avoid conflicting viewpoints. However, not all conflict is bad, nor is it inherently negative. How conflict is handled makes all the difference. It is through proper identification and understanding of con您可以選擇只參加本課程。 了解更多。
第 2 門課程
Conflict Resolution Skills
- 課程學習時間
- 3 weeks of study, 3-4 hours/week
- 字幕
- English, Vietnamese, Spanish
課程概述
Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinati您可以選擇只參加本課程。 了解更多。
第 3 門課程
Intercultural Communication and Conflict Resolution
- 課程學習時間
- 4 weeks of study, 2-3 hours/week
- 字幕
- English
課程概述
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, an您可以選擇只參加本課程。 了解更多。
第 4 門課程
Conflict Management Project
計劃開課班次：Nov 5- 課程學習時間
- 5 weeks of study, 2-3 hours/week
- 字幕
- English
畢業項目介紹
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management port您可以選擇只參加本課程。 了解更多。
製作方
Najla DeBow
Instructor
Amit Kothari
Instructor
FAQs
More questions? Visit the Learner Help Center.
