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跨文化交流与冲突解决, 加州大学尔湾分校

4.2
210 個評分
57 個審閱

課程信息

Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...

熱門審閱

創建者 HP

May 22, 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

創建者 PP

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

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57 個審閱

創建者 Patrick Mathe

Feb 11, 2019

Un cours pratique et bien dispensé.

創建者 Ingrid Wootton

Feb 08, 2019

I took the TKI assessment in parallel with this course and I feel like a new person. So much of my previous experience makes sense to me now!

創建者 Fernanda Alves Pereira

Feb 05, 2019

Really makes you think about culture competence and how much better we can do in life by being better prepared for any situation that might arise where culture clash could hinder the process at hand. Very good course!

創建者 Catalina Andrea López Álvarez

Dec 30, 2018

Curso interesante, bien desarrollado y serio. Con evaluaciones entre compañeros.

創建者 DHARMENDRA SINGH VERMA

Dec 24, 2018

Nice Course

創建者 Ki-Un Tan

Dec 04, 2018

It is OK

創建者 Monica ALCID

Oct 14, 2018

Enjoyed the cultural models shared. It's simple and useful. I'll be referring to these models in the fu

創建者 JACOBO TORRES VIVEROS

Apr 23, 2018

very boring

創建者 Paola PANTULIANO

Feb 12, 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

創建者 Maria Laura

Dec 17, 2017

Aprendí nuevos conceptos y cómo resolver conflictos en un espacio de trabajo multicultural. Con los videos se ven los casos como ejemplos para practicar qué haría uno en esa situación. ¡Muchas gracias!