課程信息
4.4
64 個評分
21 個審閱

100% 在線

立即開始,按照自己的計劃學習。

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初級

完成時間大約為7 小時

建議:2 weeks of study, 1-2 hours/week...

英語(English)

字幕:英語(English)

100% 在線

立即開始,按照自己的計劃學習。

可靈活調整截止日期

根據您的日程表重置截止日期。

初級

完成時間大約為7 小時

建議:2 weeks of study, 1-2 hours/week...

英語(English)

字幕:英語(English)

教學大綱 - 您將從這門課程中學到什麼

1
完成時間為 2 小時

How do you define a customer-centric strategy you can actually execute?

To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week. ...
10 個視頻 (總計 61 分鐘), 1 個閱讀材料, 1 個測驗
10 個視頻
A Few Agile Things6分鐘
The Problem with IT Projects6分鐘
The 20-Minute Strategy Brief5分鐘
IT Strategy Brief: Value Definition4分鐘
IT Strategy Brief: The Customer Journey7分鐘
IT Strategy Brief: Key Activities10分鐘
Demo: Business Model Canvas Template8分鐘
Demo: Using Google Docs for Your Business Model Canvas1分鐘
Drafting a Process Inventory from Key Activities7分鐘
1 個閱讀材料
Course Overview & Requirements10分鐘
1 個練習
Week 1 Quiz on Customer-Centric Strategy22分鐘
2
完成時間為 1 小時

How do you prototype IT solutions people want to use?

You’ve learned that being more intentional and acquiring and actionable understanding not just of what users say but of what they do is key to delivering successful IT. Now you’re going to learn more detail on how to iteratively prototype and test solutions to make sure not just that they don’t break, but that they deliver superior outcomes. ...
7 個視頻 (總計 33 分鐘), 1 個測驗
7 個視頻
An Example of Prototyping with Process4分鐘
Demo: Sketching a Process Design6分鐘
Validation Criteria: 0, 30, 90 Days9分鐘
Skit: Process Design3分鐘
Skit: Validation Criteria1分鐘
Course Summary1分鐘
1 個練習
Week 2 Quiz on Prototyping IT Solutions22分鐘
4.4
21 個審閱Chevron Right

25%

通過此課程獲得實實在在的工作福利

25%

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熱門審閱

創建者 AMSep 11th 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

創建者 AOMar 3rd 2018

This course helped me understand process design, user stories and business model canvas to integrate with IT system.

講師

Avatar

Alex Cowan

Faculty & Batten Fellow
Darden School of Business

關於 弗吉尼亚大学

A premier institution of higher education, The University of Virginia offers outstanding academics, world-class faculty, and an inspiring, supportive environment. Founded by Thomas Jefferson in 1819, the University is guided by his vision of discovery, innovation, and development of the full potential of students from all walks of life. Through these courses, global learners have an opportunity to study with renowned scholars and thought leaders....

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