學生對 弗吉尼亚大学 提供的 Customer-Centric IT Strategy 的評價和反饋

This course is good to get an understanding about how to plan development of enterprise software in alignment with company's business strategy. Good observation of business model canvas framework and good linkage to particular user stories.

However, this course has nothing to do with IT STRATEGY mentioned in its title. It is particularly focused on ENTERPRISE SOFTWARE DEVELOPMENT. Content of the course does not touch true strategic topics critical for IT division - infrastructure strategy, sourcing strategy, IT organization model, financing, definition of AS-IS and TO-BE states, roadmap development, program and projects management. All these point, according to the course title, were expected to be shown through "customer-centric" prism. None of these point was covered unfortunately.

Great and clear; easy to understand even for a novice who was never involved in project management.

As being key user for a big project implementation, thanks to this course, I have answers to my

questions I had at that time. Now I also know how to do it and engage people to collaborate to achieve the goals.

quick and easy, makes you start working right away in the correct manner, making sure every effort gets a positive result.

very useful course, and quick/to the point, provided clear and easy to use techniques for creating an IT strategy

It is a great course, and very similar in scope to Cisco's

Business Architecture Approach. In other words, this looks at the business from a holistic point of view and lays out some common tools for helping to understand its common processes. This, in turn, will help you design better solutions for your customers, because you will have a deeper understanding of their acumen.

As a technology professional, I find this course very helpful and interesting for those of us developing solutions and products for both in-house projects and external projects. The frameworks proposed and provided by Alex are applicable to many IT implementation and design problems. I strongly encourage technologists to come in and have a look!

Great short course that encourages you to think and ask more questions to understand what the user's needs are instead jumping right into the SOLVE mode of addressing what IT thinks the user needs. I really like the 0 /30/90 success criteria it is practical for large enterprise projects but also valuable for small application enhancements.

I have learn overview about Agile things and an IT stategy by focusing on customer-centric. Moreover, I learn about Business Model Canvas to describe about corperate stategy in team. It is very simple. I can draft it in 20 minutes and read it in 90 seconds. I also learn how to sketch a process design. That's amazing. It's new for me.

Es un buen curso, muy practico que es fácilmente aplicable a proyectos y organizaciones que requieren de mucho trabajo con el cliente. Brinda herramientas que comenzare a ocupar desde hoy en mi trabajo.

Excellent content, and some of the examples are actually related to real life scenarios. It's good to focus on small and medium businesses instead of talking about Fortune 500 companies all the time

Leading the Modern Day Business Specialization should be renamed to something that is better aligned with the industry terms - such as

Digital Transformation Specialization or

short and sweet. very useful framework to apply for consulting!

I loved taking this course. It was so useful.

This was a great course, short and practical. I'm not in IT, but need to understand programming from the viewpoint of understanding healthcare EHR software, and this fit the bill without getting too technical. I recommended it for anyone who might need to understand how to make software work better (or why it DOESN'T work) from a user/customer perspective.

Amazingly concise, yet very informative. The course discusses the most important factors that make for customer-focused techniques that will be valuable in making a project successful. Thank you, Alex Cowan! Great course!

Excellent course providing fresh tools that can be readily used to drive desired outcomes. The application of agile to IT is brilliant. I am thrilled to leave the class with many tools I can apply daily.

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

The examples presented in the course were really helpful in understanding what goes into developing a customer centric IT strategy.

This course helped me understand process design, user stories and business model canvas to integrate with IT system.

I would be much grateful to Sir Cowan for all of his endeavours in making this course a success.

Very good course for jobs related to IT project design and implementation for customers!

Excellent way to use new tools to create an IT project, or maybe any kind of project!

very helpful course, I encourage every one who interested in IT strategy to take it.

The examples of how to apply the learnings to actual problem scenarios is amazing.

The Instructor made it easy to understand the topics and it was well-organized.