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Customer-Centric IT Strategy, University of Virginia

55 個評分
19 個審閱


Now more than ever, corporations are investing heavily in IT. The quality of these investments affect the daily work of millions, yet it’s not uncommon to see industry surveys where the failure rates for IT projects is over 50%. It’s possible to do better and it’s possible to do so consistently. In this two-week course, we’ll step through major challenges within corporate IT and how to address them with the disciplined use of design thinking, Lean Startup, and agile as a team framework. By the end of this course, you’ll be able to: Use the Business Model Canvas to focus your company strategy and facilitate buy-in from stakeholders Translate your work on the Canvas to specific charters in IT Rapidly prototype strategically-aligned processes for implementation within your IT infrastructure Please Note: This is a short-form course two weeks in duration....

19 個審閱

創建者 Mohammed Saeed

Nov 23, 2018

Amazing course and beneficial for me

創建者 shlok rupen sheth

Oct 29, 2018

This is really an amazing course.

創建者 Barbara Sichler

Oct 14, 2018

Enjoyed learning with Alex!

創建者 Francisco Lomas

Oct 08, 2018

Excellent way to use new tools to create an IT project, or maybe any kind of project!


Oct 02, 2018

simple and easy to digest

創建者 Alastair Majury

Sep 11, 2018

A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

創建者 Monib Syed

Sep 01, 2018

Highly insightful and relevant content presented so well ,Meaningful quiz and questions enrich the learning experience

創建者 Abhinandan H J

Jul 20, 2018

Got different insights about processes.

創建者 Rahcyne Annase Hill Omatete

Jun 30, 2018

Great short course. Appreciated the perspective of both non profit and for profit situations.

創建者 shitalkumar

Jun 22, 2018

Very insightful and helpful for starting a project.