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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,833 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

HM

Dec 27, 2021

This course clarifies everything you need to clear your basics for Technical in IT. Even though I am already in IT Field but i come to know some new methods and techniques for troubleshooting process.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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7976 - 8000 of 10,000 Reviews for Technical Support Fundamentals

By Sandeep B

Dec 1, 2018

Very good information. Teaching is excellant. recommanded to others who are intrested to study basics.

By Jacob H

Nov 6, 2018

I enjoyed it. class was definitely a mile high overview. looking forward to the rest of the program.

By Aakash C

Jul 13, 2018

I loved doing this course, i learned many new things from it which i'm sure will help me in my future.

By Jenn R

Mar 4, 2018

Great way to learn the basic knowledge needed to understand more in depth concepts. Phenomenal course!

By Christopher B

Feb 27, 2018

I really loved this course. It's pitched at just the right level as an introduction to this new field.

By ROBERT N

Jan 18, 2018

though i use smartphone and other technology stuff everyday but i learnt a lot the basic and history.

By Serdan I

May 4, 2024

It was just exceptional, I had so much fun learning from your pros. First step taken, infinite to go!

By Victor A

Apr 11, 2024

Throughout some challenges, this has proved to be and experience that is enriching for me personally.

By George

Apr 4, 2024

Excellent literature and you teach the information needed very well, i enjoyed the first certificate!

By Stephen O

Feb 29, 2024

I am so happy taking this course after 22 years that I'd love to take this part but here I am today,

By Kaveesha W

Feb 14, 2024

This course helped me a lot to understand the fundamentals of IT support and define my future career.

By Zegeye S

Feb 4, 2024

it's amazing tnx for Google and Coursera it's more than setting in the class. easy and understandable

By Joseph A

Oct 17, 2023

I love this course it allow me to work while making me marketable. I plan on starting my own company.

By Freddy G

Sep 12, 2023

Great Course with great information and details for anyone that is starting a career with IT Support.

By Hrithik P

Jul 29, 2023

The technical support fundamental was really helpful to make me understand the basic of IT knowledge.

By Korey K

Jul 10, 2023

it taught me all the fundamentals and gives me confidence to keep pushing towards my goal. Thank you!

By Yosef D A

Apr 18, 2023

I found it interesting. All topics and virtual labs are to the point and quite relevant in the field.

By Chioma O

Mar 13, 2023

This is an interesting course for a beginner, it's a much needed course to pursue in the field of IT.

By France B

Jan 18, 2023

This course made the difference between me getting into IT and not getting into IT: it's that simple.

By Deanna B

Dec 22, 2022

This course was helpful and challenging! I would recommend this course to anyone that is interested.

By Troy W

Oct 8, 2022

Good, concise information. Quick way to learn the basics and to see if you're up for learning more.

By Frank A

Sep 3, 2022

I have learn a great deal from this course. I wish to advance my expertise and put them to practice.

By Arshia K

Aug 24, 2022

This course was the best course for me. I am truly grateful to everyone who worked hard to produce it

By Nkosiphendule s

Aug 16, 2022

The course covers every basic detail of IT Support

I really injoy the videos and the practise test

By Jaime P

Aug 1, 2022

Great course, I learned so much about computer in general, and looking forward for the next courses!!