Chevron Left
返回到 Sales and CRM Overview

學生對 Salesforce 提供的 Sales and CRM Overview 的評價和反饋

4.6
361 個評分
86 條評論

課程概述

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

熱門審閱

TO

2021年5月31日

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one

MM

2022年2月9日

I enjoyed the experiential learnign that took place in Week 4. It solidified the ideas and material from the other weeks.

篩選依據:

76 - Sales and CRM Overview 的 95 個評論(共 95 個)

創建者 marva r h

2022年6月7日

Somethings where easier said than done, but i learned alot

創建者 Dharmesh T R

2021年12月2日

The course is very detailed and have the quality material.

創建者 Mahmoud M M E

2021年7月14日

Course is good but too much repeated info...

創建者 Agnieszka L

2021年12月21日

o​veral ok, problems with plug in links.

創建者 PRAVEEN K

2021年12月29日

enjoyed learning in trailhead and here

創建者 Caterina R

2022年6月25日

Nice course!

創建者 Gandluru V S r

2021年10月27日

very good

創建者 Philip L

2021年12月13日

.

創建者 Robert M

2022年2月23日

Very basic course with redundant information. A lot of content for the little taught. Also, the Trailhead partnership is more annoying than anything else. It could easily have been integrated on Coursera. Overall, it is easy to complete if you have basic sales experience.

創建者 Charles P

2022年2月23日

I do have experience in salesforce, so this was not a helpful course. If you are totally beginning with SF, then this may be useful. Otherwise just create a TrailHead account on salesforce for free.

創建者 Emily G

2021年8月12日

Provides good basics on Sales and CRM but some parts can be a bit redundant.

創建者 Juan D l c

2021年6月4日

T​e apoya a la hora de orientarte, pero tampoco te ensea nada en concreto.

創建者 Yugal B

2022年1月6日

this is mostly a theory course,expect a lot from this,disappointed

創建者 Sunku S G

2021年5月28日

it is very helpful to learn and growing skills through it

創建者 travis g

2021年12月16日

The plugin verification process isa stressfull issue ... It actually highlights your pain and i think we have just the right solution for the problem causing the pain. Its called restructure i been there and can empathize with what your about to go through. Its a great idea lets make it better with this early information. Theres no one there Tory!

創建者 Swapnil T

2022年2月15日

Course is very good to learn practical knowledge about sales but the assignmentassignment not complete.

創建者 Philip S

2022年7月16日

A pointless ad for salesforce.

創建者 Laila A

2022年3月31日

full of technical issues

創建者 Adebanke F

2022年7月26日

i did not understand it

創建者 lev

2022年5月11日

Promotions