Create a User Journey Map in Miro

提供方
Coursera Project Network
在此指導項目中,您將:

Describe the components of User Journey maps and identify use cases for them.

Visualize the User Experience and understand the difference between User Journeys and User Flow in Miro.

Describe, visualize, and mine the User Journey for opportunities in Miro.

Clock2 hours
Beginner初級
Cloud無需下載
Video分屏視頻
Comment Dots英語(English)
Laptop僅限桌面

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

您要培養的技能

  • User Experience Design (UXD)
  • Product Strategy
  • User Research
  • User Centered Design (UCD)
  • Project Management

分步進行學習

在與您的工作區一起在分屏中播放的視頻中,您的授課教師將指導您完成每個步驟:

  1. Review the value of User Experience mapping and how User Journeys support design and acceptance.

  2. Identify components of User Journey maps and the scenarios that drive creating them.

  3. Frame the User Experience and understand the differences between flows and journey in Miro.

  4. Explore the templates and tools available and begin documenting the User Journey in Miro.

  5. Document the User Journey and consider the business intelligence it provides in Miro.

指導項目工作原理

您的工作空間就是瀏覽器中的雲桌面,無需下載

在分屏視頻中,您的授課教師會為您提供分步指導

常見問題

常見問題

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