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學生對 Coursera Project Network 提供的 Create a User Journey Map in Miro 的評價和反饋

4.3
13 個評分
4 條評論

課程概述

By the end of this project, you will be able to build a user journey map to aid in scoping out a project, maintain a customer-focused approach in design, and identify opportunities for continuous improvements. To do this you will gain hands-on experience exercising empathy and applying user research to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities for continuous improvements that support customer success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

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1 - Create a User Journey Map in Miro 的 5 個評論(共 5 個)

創建者 bankole m

2021年8月11日

Very practical and with clear explanations on user journeys and user flows.

創建者 Kuldeep S

2022年2月1日

I really liked my mentor's way of explaining things.

創建者 Ruksana

2021年9月17日

Project phase she needs to spend more times on the last steps on creating then talking..

創建者 Mike C

2022年6月20日

Incredibly simplistic, did not provide sufficient background to empower me to apply user journey mapping on my own projects. Some inconsistencies with the version of Miro in the video vs reality. In fact, Miro no longer even calls the template used User Journey Map, it is a touchpoint map.

創建者 P A C

2021年5月18日

Although well-intentioned, this course is neither prepared nor does it offer the depth of understanding that other similar courses offered. I would've skipped entirely.