This course will transition you from working on a single computer to an entire fleet. Systems administration is the field of IT that’s responsible for maintaining reliable computers systems in a multi-user environment. In this course, you’ll learn about the infrastructure services that keep all organizations, big and small, up and running. We’ll deep dive on cloud so that you’ll understand everything from typical cloud infrastructure setups to how to manage cloud resources. You'll also learn how to manage and configure servers and how to use industry tools to manage computers, user information, and user productivity. Finally, you’ll learn how to recover your organization’s IT infrastructure in the event of a disaster.
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初級
完成時間大約為31 小時
英語（English）
字幕：阿拉伯語（Arabic）, 法語（French）, 巴西葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
您將獲得的技能
Directory ServiceLightweight Directory Access Protocol (LDAP)Backup
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為31 小時
英語（English）
字幕：阿拉伯語（Arabic）, 法語（French）, 巴西葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
提供方
The IT Support Professional Certificate program is part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
教學大綱 - 您將從這門課程中學到什麼
完成時間為 5 小時
What is System Administration?
Welcome to the System Administration course of the IT Support Professional Certificate! In the first week of this course, we will cover the basics of system administration. We'll cover organizational policies, IT infrastructure services, user and hardware provisioning, routine maintenance, troubleshooting, and managing potential issues. By the end of this module, you will understand the roles and responsibilities of a System Administrator. So let's get started!
完成時間為 5 小時
16 個視頻 （總計 44 分鐘）, 6 個閱讀材料, 5 個測驗
16 個視頻
What is Systems Administration?2分鐘
Servers Revisited4分鐘
The Cloud3分鐘
Organizational Policies2分鐘
IT Infrastructure Services1分鐘
User and Hardware Provisioning4分鐘
Routine Maintenance1分鐘
Vendors1分鐘
Troubleshooting and Managing Issues3分鐘
In Case of Fire, Break Glass1分鐘
Dion Michelle Obama Story1分鐘
With Great Power Comes Great Responsibility3分鐘
Never Test in Production2分鐘
Assessing Risk2分鐘
Fixing Things the Right Way2分鐘
6 個閱讀材料
Navigating Coursera10分鐘
Program Surveys10分鐘
How to Use Discussion Forums10分鐘
Get to Know Your Classmates10分鐘
Supplemental Reading on KVM switch10分鐘
Recording Your Actions10分鐘
4 個練習
What is System Administration?30分鐘
Systems Administration Tasks30分鐘
What is System Administration?1小時
Qwiklabs: Production and Test
完成時間為 7 小時
Network and Infrastructure Services
In the second week of this course, we'll learn about network and infrastructure services. We will cover what IT infrastructure services are and what their role is in system administration. We'll also learn about server operating systems, virtualization, network services, DNS for web services, and how to troubleshoot network services. By the end of this module, you will know the most common IT infrastructure services you'll encounter when handling system administration tasks.
完成時間為 7 小時
23 個視頻 （總計 74 分鐘）, 6 個閱讀材料, 10 個測驗
23 個視頻
The Role of IT Infrastructure Services in SysAdmin56
Types of IT Infrastructure Services6分鐘
How do Qwiklabs Work?1分鐘
Heather First Tech Job1分鐘
Server Operating Systems1分鐘
Virtualization2分鐘
Remote Access Revisited3分鐘
FTP, SFTP, and TFTP3分鐘
NTP2分鐘
Network Support Services Revisited1分鐘
DNS1分鐘
DNS for Web Servers2分鐘
DNS for Internal Networks3分鐘
DHCP2分鐘
Unable to Resolve a Hostname or Domain Name3分鐘
What do Services Look Like in Action2分鐘
Managing Services in Linux4分鐘
Managing Services in Windows3分鐘
Configuring Services in Linux4分鐘
Configuring Services in Windows4分鐘
Configuring DNS with Dnsmasq6分鐘
Configuring DHCP with Dnsmasq7分鐘
6 個閱讀材料
Supplemental Reading for IT Infrastructure Services10分鐘
Supplemental Reading for Server Operating Systems10分鐘
Supplemental Reading for Remote Access and SSH10分鐘
Supplemental Reading for FTP Clients10分鐘
Supplemental Reading for BIND/PowerDNS10分鐘
Supplemental Reading for DNS and DHCP10分鐘
7 個練習
Intro to IT Infrastructure Services30分鐘
Physical Infrastructure Services30分鐘
Network Services30分鐘
Network Services40分鐘
Qwiklabs: Service Management in Linux
Qwiklabs: Service Management in Windows
Qwiklabs: Getting familiar with DNS and DHCP
完成時間為 7 小時
Software and Platform Services
In the third week of this course, we'll explore software and platform services. We'll cover what types of software and platform services you may encounter in a tech role and how to manage them. We'll learn how to configure email services, security services, file services, print services, and platform services. We'll explore ways to troubleshoot platform services and common issues to look out for. By the end of this module, you'll understand how to setup and manage the IT infrastructure services to help a business stay productive, keep information secure, and deliver applications to its users.
完成時間為 7 小時
16 個視頻 （總計 45 分鐘）, 10 個閱讀材料, 8 個測驗
16 個視頻
Configuring Communication Services2分鐘
Configuring Email Services3分鐘
Configuring User Productivity Services2分鐘
Configuring Security Services3分鐘
Heather Managing Self Doubt1分鐘
What are file services?1分鐘
Network File Storage3分鐘
Mobile Synchronization3分鐘
Configuring Print Services3分鐘
Web Servers Revisited4分鐘
What is a database server?1分鐘
Is the website down?4分鐘
Cloud Concepts3分鐘
Typical Cloud Infrastructure Setups1分鐘
When and How to Choose Cloud2分鐘
10 個閱讀材料
Supplemental Reading for Chat Communication Services10分鐘
Supplemental Reading for Email Services10分鐘
Supplemental Reading for File Services10分鐘
Supplemental Reading for Network File Storage10分鐘
Supplemental Readings for Mobile Synchronization10分鐘
Supplemental Reading for Print Services25分鐘
Supplemental Reading for Web Servers (Revisited)10分鐘
Supplemental Reading for Database Admin Jobs10分鐘
Supplemental Reading for Troubleshooting with Developer Tools10分鐘
Managing Cloud Resources10分鐘
6 個練習
Software Services30分鐘
File, Print, and Platform Services30分鐘
Qwiklabs: Managing websites with Apache2
Troubleshooting Platform Services30分鐘
Qwiklabs: Managing Cloud Resources
Software and Platform Services35分鐘
完成時間為 7 小時
Directory Services
In the fourth week of this course, we'll learn about directory services. Specifically, we'll cover how two of the most popular directory services, Active Directory and OpenLDAP, work in action. We'll explore the concept of centralized management and how this can help SysAdmins maintain and support all the different parts of an IT infrastructure. By the end of this module, you will know how to add users, passwords, and use group policies in Active Directory and OpenLDAP.
完成時間為 7 小時
19 個視頻 （總計 100 分鐘）, 11 個閱讀材料, 6 個測驗
19 個視頻
What is a directory server?4分鐘
Implementing Directory Services2分鐘
What is centralized management?4分鐘
What is LDAP?1分鐘
What is LDAP Authentication?3分鐘
Heather Overcoming Obstacles1分鐘
What is Active Directory?6分鐘
Managing Active Directory3分鐘
Managing Active Directory Users and Groups11分鐘
Managing Active Directory User Passwords4分鐘
Joining an Active Directory Domain4分鐘
What is Group Policy?4分鐘
Group Policy Creation and Editing13分鐘
Group Policy Inheritance and Precedence8分鐘
Group Policy Troubleshooting13分鐘
Mobile Device Management (MDM)1分鐘
What is OpenLDAP?4分鐘
Managing OpenLDAP3分鐘
11 個閱讀材料
Supplemental Reading for Centralized Management10分鐘
Supplemental Reading for LDAP10分鐘
Supplemental Reading for Kerberos10分鐘
Supplemental Reading for Active Directory10分鐘
Supplemental Reading for Group Security Principles10分鐘
Supplemental Reading for EFS Features10分鐘
Supplemental Reading for DFL & FFL10分鐘
Supplemental Reading for Group Policy Troubleshooting10分鐘
Supplemental Readings for Mobile Device Management (MDM)10分鐘
Supplemental Reading for OpenLDAP10分鐘
Supplemental Reading for Managing OpenLDAP10分鐘
5 個練習
Introduction to Directory Services30分鐘
Qwiklabs: Using Active Directory
Centralized Management and LDAP30分鐘
Active Directory30分鐘
Directory Services50分鐘
審閱
來自 SYSTEM ADMINISTRATION AND IT INFRASTRUCTURE SERVICES的熱門評論
由 CS 提供2020年8月1日
The best course so far. I feel like this course actually showed us things we would be doing day to day in the workplace. It's nice to problem solve since that will probably be a big chunk of the job.
由 AK 提供2018年12月13日
Good course which gives as much details about administration and infrastructure services . A Big thank you for Google , Coursera and The instructor for giving a valuable knowledge to me. Thank you
由 OQ 提供2020年1月15日
This chapter is very interesting since describes a lot of the things that we have at the office running on the background but we never understood well. The material is well put together, congrats.
由 DY 提供2019年11月16日
I just cannot thank Google and Coursera enough for this opportunity. This particular module of the entire Google IT Programme really kindled my curiosity to learn more using this path. Thank you.
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