This course provides the essential skills and knowledge that you will need as a supervisor to develop goals and objectives and plans to achieve them, solve problems and make effective decisions, and obtain the best possible people to staff the organization. At its conclusion, you will be able to:
提供方
ICPM 注册主管 專業證書职业经理人认证机构課程信息
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可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 2 門課程（共 3 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
To be successful in this course you should have a high school diploma or its equivalent and at least three years of work experience.
完成時間大約為10 小時
英語（English）
字幕：法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
您將學到的內容有
Create plans by applying appropriate planning tools and set SMART goals and objectives.
Explain and apply techniques for making ethical, creative decisions and solving problems.
Explain how to structure organizations and utilize groups and teams for maximum organizational effectiveness and efficiency.
Explain and apply best practices for hiring, training and evaluating employees.
您將獲得的技能
Organizational CultureHiringTraining EmployeesApplying Ethical StandardsProject Management
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
第 2 門課程（共 3 門）
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
To be successful in this course you should have a high school diploma or its equivalent and at least three years of work experience.
完成時間大約為10 小時
英語（English）
字幕：法語（French）, （歐洲人講的）葡萄牙語, 俄語（Russian）, 英語（English）, 西班牙語（Spanish）
提供方
职业经理人认证机构
教學大綱 - 您將從這門課程中學到什麼
完成時間為 2 小時
Planning and Setting Goals and Objectives
At the conclusion of this module you will be able to explain the process of setting goals and formulating plans and the importance of each. In addition, you will learn about various types of short and long term plans and policies and their impact on the job of a supervisor. Finally, you will be able to explain the purpose and process of project management and interpret and use key project management tools to improve planning. Lecture notes in PDF format are available in the RESOURCES section.
完成時間為 2 小時
7 個視頻 （總計 37 分鐘）, 1 個閱讀材料, 2 個測驗
7 個視頻
What are Plans, Goals and Policies6分鐘
Company Policies3分鐘
Setting Goals and Objectives6分鐘
The Planning Process5分鐘
Project Management6分鐘
Project Management Tools5分鐘
1 個閱讀材料
Seven Essential Skills for Project Managers10分鐘
2 個練習
Planning and Setting Goals30分鐘
Planning and Setting Goals30分鐘
完成時間為 1 小時
Problem Solving & Making Ethical Decisions
In this module you will learn how to solve problems and make decisions in a systematic, rational manner as well as the influence of intuition in the decision making process. You will further understand and be able to apply ethical standards to develop solutions that are best for both the organization and its stakeholders and society at large.
完成時間為 1 小時
5 個視頻 （總計 26 分鐘）
5 個視頻
Problem Solving5分鐘
What is Decision Making?6分鐘
Ethical Decision Making6分鐘
Creative Decisions and Solutions4分鐘
2 個練習
Problem-solving and Decision-making30分鐘
Problem-solving and Decision-making30分鐘
完成時間為 2 小時
Organizing Work, Groups and Teams
At the end of this module you will be able to explain the process and importance of organizing and its relationship to planning. You will further understand how the structure of an organization and its leadership affects the role of supervisors and their authority and responsibility in accomplishing departmental and organizational goals. You will also understand the challenges and benefits of working with groups and teams and how to make said interactions positive and productive.
完成時間為 2 小時
11 個視頻 （總計 56 分鐘）
11 個視頻
Organizational Structures4分鐘
What is Centralization?6分鐘
Authority and Responsibility3分鐘
Delegation4分鐘
Organizational Culture4分鐘
Group Dynamics5分鐘
Group Participation4分鐘
Holding Successful Meetings5分鐘
Working with Teams6分鐘
Conflict Management6分鐘
2 個練習
Organizing30分鐘
Organizing30分鐘
完成時間為 2 小時
Staffing, Training and Appraising Employees
In this module you will learn the importance of finding, recruiting, selecting and training the very best employees to further the accomplishment of organizational goals, and the very large part supervisors play in the process.
完成時間為 2 小時
7 個視頻 （總計 38 分鐘）
7 個視頻
Finding Excellent Employees6分鐘
Training Employees5分鐘
Costs and Benefits of Training4分鐘
Developing a Training Program5分鐘
Appraising Performance: Part I5分鐘
Appraising Performance: Part II4分鐘
2 個練習
Staffing, Training and Appraising30分鐘
Staffing, Training and Appraising30分鐘
關於 ICPM 注册主管 專業證書
Pursue better job opportunities and prove your knowledge and skills confidently with the Certified Supervisor Professional Certificate. Through the Certified Supervisor Professional Certificate you will acquire the supervision skills you need to become an efficient, effective supervisor. Plus, you'll be able to apply what you learn in the real world, immediately to help you advance in your career.
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