In this guided 2-hour project-based course, you'll learn the intricacies of building and customizing an AI-powered chatbot using Python and the ChatGPT API. You'll start by setting up your coding environment, including importing libraries and configuring the OpenAI API key. Then, you'll engage in direct communication with the ChatGPT model, learning to manage and refine the chatbot's conversation flow for handling FAQs in customer service.
Customer Service with Python: Build a Chatbot using ChatGPT
Customer Service with Python: Build a Chatbot using ChatGPT
Taught in English
Some content may not be translated
Instructor: Mo Rebaie
Included with 
Guided Project
Learn, practice, and apply job-ready skills with expert guidance
Intermediate level
Recommended experience
1 hour
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
What you'll learn
Use Python to integrate the ChatGPT API for chatbot functionality
Design a conversation flow to handle FAQs in customer service scenarios
Build and test a Customer Service chatbot
Skills you'll practice
Details to know
Shareable certificate
Add to your LinkedIn profile
Recently updated!
November 2023
Guided Project
Learn, practice, and apply job-ready skills with expert guidance
Intermediate level
Recommended experience
1 hour
Learn at your own pace
No downloads or installation required
Only available on desktop
Hands-on learning
See how employees at top companies are mastering in-demand skills
Learn, practice, and apply job-ready skills in less than 2 hours
- Receive training from industry experts
- Gain hands-on experience solving real-world job tasks
- Build confidence using the latest tools and technologies
About this Guided Project
Learn step-by-step
In a video that plays in a split-screen with your work area, your instructor will walk you through these steps:
Import Libraries and Define the OpenAI API Key
Chat with ChatGPT using the API key
Define the Chatbot Conversation Function
Handle Frequently Asked Questions
Initiate Chatbot Conversation and Testing
Build a Customized Chatbot and Chat with It
Recommended experience
A background in Python programming and a basic understanding of AI concepts are recommended for this course.
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How you'll learn
Skill-based, hands-on learning
Practice new skills by completing job-related tasks.
Expert guidance
Follow along with pre-recorded videos from experts using a unique side-by-side interface.
No downloads or installation required
Access the tools and resources you need in a pre-configured cloud workspace.
Available only on desktop
This Guided Project is designed for laptops or desktop computers with a reliable Internet connection, not mobile devices.
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