Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
提供方
Communication Strategies for a Virtual Age
多伦多大学課程信息
490,298 次近期查看
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為7 小時
英語（English）
字幕：英語（English）, 日語
您將學到的內容有
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
您將獲得的技能
Communication Theoryconflict resolutionMeetingPublic Speaking
可分享的證書
完成後獲得證書
100% 在線
立即開始，按照自己的計劃學習。
可靈活調整截止日期
根據您的日程表重置截止日期。
初級
完成時間大約為7 小時
英語（English）
字幕：英語（English）, 日語
提供方
多伦多大学
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
完成時間為 1 小時
10 個視頻 （總計 44 分鐘）, 3 個閱讀材料, 1 個測驗
10 個視頻
What to expect?5分鐘
The 3 traps of communication2分鐘
First trap - Speaking in third person2分鐘
Second trap - Speaking in formal language3分鐘
Third trap - Speaking with too many details5分鐘
Misconceptions, pros & cons7分鐘
Three types of remote teams5分鐘
Confessionals3分鐘
Be so sensitive4分鐘
3 個閱讀材料
Recognizing the 3 traps10分鐘
To formal or not to formal10分鐘
Why are these terrible?10分鐘
1 個練習
Module 1 Quiz5分鐘
完成時間為 1 小時
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
完成時間為 1 小時
4 個視頻 （總計 30 分鐘）, 1 個閱讀材料, 1 個測驗
4 個視頻
(QCTT) + (PS) = Awesome9分鐘
Interactive Awesome7分鐘
What is a question?7分鐘
1 個閱讀材料
Good or Bad?10分鐘
1 個練習
Module 2 - Meetings10分鐘
完成時間為 3 小時
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
完成時間為 3 小時
14 個視頻 （總計 68 分鐘）, 7 個閱讀材料, 1 個測驗
14 個視頻
Hostile (Bullets & Categories)2分鐘
Indifferent (Help & Advice)4分鐘
Uninformed (Empathy & POV)4分鐘
Supportive (Everything and Everybody)7分鐘
Underlying Motivations4分鐘
Achievement3分鐘
Affiliation5分鐘
Power5分鐘
Questions1分鐘
Closed questions2分鐘
Open Questions4分鐘
Strategic Questions6分鐘
Positional vs Principled Bargaining9分鐘
7 個閱讀材料
Do you want some more?10分鐘
Let's go deep10分鐘
Jedi Mind Tricks10分鐘
Nudging10分鐘
What you thinking about?10分鐘
Does it work?10分鐘
Let's play a game10分鐘
1 個練習
Module 3 Quiz5分鐘
完成時間為 2 小時
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
完成時間為 2 小時
7 個視頻 （總計 36 分鐘）, 4 個閱讀材料, 1 個測驗
7 個視頻
5% Rule4分鐘
Area 477分鐘
Goal Opportunity Statement4分鐘
KNOW-Phrase3分鐘
Belly Button Rule7分鐘
The Lazy Rule3分鐘
Picture Superiority Effect5分鐘
4 個閱讀材料
Do you remember?10分鐘
Science! Area 4710分鐘
Do you see it?10分鐘
Almost everything10分鐘
審閱
來自COMMUNICATION STRATEGIES FOR A VIRTUAL AGE的熱門評論
由 DT 提供2020年7月20日
This is a good course as it helps me to communicate well in my work as well as the learning of the presentation. It helps me to complete this course at my own pace and finally completed it. Thank you!
由 YR 提供2020年5月10日
The course was really helpful to strengthen communications skills and I got a chance to learn many new aspects. Thanks a lot for making this course available. I really enjoyed learning something new.
由 AT 提供2020年6月9日
Communication Strategies transformation is going to be the backbone of all organizations and the pandemic has simply accelerated this shift. This is a MUST course for everyone. 5Star's for this... :)
由 NS 提供2020年4月23日
Sir does a wonderful explaining the topic and imparting his knowledge in this beautifully made course, this has tremendously helped me improve my presentations and communication. Thank you Ivan sir.
常見問題
我什么时候能够访问课程视频和作业？
讲座和作业的访问权限取决于您的注册类型。如果您以旁听模式参加课程，则可以免费查看大多数课程资料。要访问评分作业并获得证书，您需要在旁听期间或之后购买证书体验。如果看不到旁听选项：
- 课程可能不提供旁听选项。您可以尝试免费试用，也可以申请助学金。
- 课程可能会改为提供'完整课程，没有证书'。通过此选项，您可以查看所有课程材料、提交所要求的作业，以及获得最终成绩。这也意味着您将无法购买证书体验。
我购买证书后会得到什么？
您购买证书后，将有权访问所有课程材料，包括评分作业。完成课程后，您的电子课程证书将添加到您的成就页中，您可以通过该页打印您的课程证书或将其添加到您的领英档案中。如果您只想阅读和查看课程内容，可以免费旁听课程。
退款政策是如何规定的？
您可在付款后两周内，或者在课程第一个班次开课后（对于已启动的课程）两周内，获得全额退款，以其中较晚者为准。获得课程证书后，您便无法再退款；即使您在两周的退款期内完成了课程，也是如此。请阅读我们完整的退款政策。
有助学金吗？
是的，Coursera 可以向无法承担学费的学生提供助学金。点击左侧‘注册’按钮下的‘助学金’链接即可申请助学金。您可以根据屏幕提示完成申请，申请获批后会收到通知。了解详情。
還有其他問題嗎？請訪問 學生幫助中心。
