Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
Communication Strategies for a Virtual Age
提供方
Communication Strategies for a Virtual Age
多伦多大学
課程信息
251,345 次近期查看
您將學到的內容有
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
您將獲得的技能
Communication Theoryconflict resolutionMeetingPublic Speaking
100% 在線
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初級
完成時間大約為7 小時
英語（English）
字幕：英語（English）, 日語
教學大綱 - 您將從這門課程中學到什麼
完成時間為 1 小時
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
完成時間為 1 小時
10 個視頻 （總計 44 分鐘）, 3 個閱讀材料, 1 個測驗
10 個視頻
What to expect?5分鐘
The 3 traps of communication2分鐘
First trap - Speaking in third person2分鐘
Second trap - Speaking in formal language3分鐘
Third trap - Speaking with too many details5分鐘
Misconceptions, pros & cons7分鐘
Three types of remote teams5分鐘
Confessionals3分鐘
Be so sensitive4分鐘
3 個閱讀材料
Recognizing the 3 traps10分鐘
To formal or not to formal10分鐘
Why are these terrible?10分鐘
1 個練習
Module 1 Quiz5分鐘
完成時間為 1 小時
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
完成時間為 1 小時
4 個視頻 （總計 30 分鐘）, 1 個閱讀材料, 1 個測驗
4 個視頻
(QCTT) + (PS) = Awesome9分鐘
Interactive Awesome7分鐘
What is a question?7分鐘
1 個閱讀材料
Good or Bad?10分鐘
1 個練習
Module 2 - Meetings10分鐘
完成時間為 3 小時
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
完成時間為 3 小時
14 個視頻 （總計 68 分鐘）, 7 個閱讀材料, 1 個測驗
14 個視頻
Hostile (Bullets & Categories)2分鐘
Indifferent (Help & Advice)4分鐘
Uninformed (Empathy & POV)4分鐘
Supportive (Everything and Everybody)7分鐘
Underlying Motivations4分鐘
Achievement3分鐘
Affiliation5分鐘
Power5分鐘
Questions1分鐘
Closed questions2分鐘
Open Questions4分鐘
Strategic Questions6分鐘
Positional vs Principled Bargaining9分鐘
7 個閱讀材料
Do you want some more?10分鐘
Let's go deep10分鐘
Jedi Mind Tricks10分鐘
Nudging10分鐘
What you thinking about?10分鐘
Does it work?10分鐘
Let's play a game10分鐘
1 個練習
Module 3 Quiz5分鐘
完成時間為 2 小時
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
完成時間為 2 小時
7 個視頻 （總計 36 分鐘）, 4 個閱讀材料, 1 個測驗
7 個視頻
5% Rule4分鐘
Area 477分鐘
Goal Opportunity Statement4分鐘
KNOW-Phrase3分鐘
Belly Button Rule7分鐘
The Lazy Rule3分鐘
Picture Superiority Effect5分鐘
4 個閱讀材料
Do you remember?10分鐘
Science! Area 4710分鐘
Do you see it?10分鐘
Almost everything10分鐘
審閱
4.7
來自COMMUNICATION STRATEGIES FOR A VIRTUAL AGE的熱門評論
由 SS 提供Apr 1, 2020
Well outlined and delivered. I would highly recommend it to anyone who runs a team or online training. It also helped me improve my presentation skills.
由 GG 提供Aug 27, 2018
Fast paced dynamic presentation from a professional communicator. Course has many interesting aspects.
由 DK 提供Jan 12, 2020
This course is one of the best e-learning courses I have experienced. Ivan did an outstanding job.
由 SS 提供Nov 4, 2018
The course presented useful tools to use when you are communicating in person and remotely.
由 DF 提供Feb 15, 2020
It was interesting and I learned a bit but feel there was not enough material learned.
由 SB 提供Apr 1, 2020
It was very good experience to learn from coursera
關於 多伦多大学
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
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