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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.6
818 個評分
197 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

AJ

Mar 10, 2018

What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.

TR

Feb 25, 2019

Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.

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151 - Improving Communication Skills 的 175 個評論(共 191 個)

創建者 Dimitrios D

Dec 12, 2017

G

創建者 Gilbert C

Jan 25, 2020

Overall, the lectures were good but I could not see how this would assist me in my career. 'Communication' seemed to be limited to a rather combative understanding around competition and ldeception, and consequently how to build trust or detect lying in such circumstances, while 'effective communication' was limited to how to apologise. While these are useful lessons for circumstances that are combative, I don't think these reflect the day-to-day communication I have in my current job and the presumption of bad faith in communication can lead to a self-fulfilling prophecy that can be detrimental to one's career. Also, the assessments don't get the students to reflect and implement the ideas. The questionnaire questions call upon students to memorise irrelevant bits of information that test whether students were 'paying attention' rather than whether students understood the core concepts.

創建者 Cara T

Jun 22, 2017

It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.

創建者 Nga D

May 04, 2018

Very useful materials based on interesting research. Mind opening to many effective communication practices that are based on research of real life examples. I'm excited to take a reflection of my communication, interaction with others everyday and practice what I have learned in this course to improve it. However, the course appears to me at first a collection of unconnected ideas and concepts. But when I get a better sense of the overview picture and the style of the Professor, I start kind of seeing how things are connected. I think this is something Professor should improve upon.

創建者 Hans

May 31, 2017

All the content is based on Professor's book Friends and Foe. It is quite good to combine these two learning resources together. There are quite a lot new perspectives and insights. The most wonderful part is the module 1 &2. The most practical part is the module 4. Module 3 on Deception is good. If the content can include more how we can take advantage of these findings, the course could be better.

創建者 Jianwei W

Feb 06, 2018

I found this course very informative, filled with many many aspects, physiology, cooperate communication, etc. It is not about how to write email but much deeper. I would appreciate better assignment design - real life situations which can immediately apply what I have learned. In the end, people are coming here to improve their real life communication skills not theories.

創建者 Utku K

Jan 31, 2018

Some more detailed could be more helpful I think, like non-verbal communication types, types of cons, signals in different cases, useful signals, not useful signals... But in general it was a very good course, I enjoyed everything, I wished furthering my knowledge in the area thats why would like to have more detail. Thank you very much! Great course!

創建者 Meherunnisa B

Jan 04, 2020

An incredibly motivational classes besides of thought provoking. It helps to think over good perspectives of every actions. Makes me to built firm relationships. And to cultivate new ideology. I leant when to trust and when not,and benefits of goal settings, Key ideas about deception, effective speaking...

創建者 Yuliya P

Jun 05, 2018

Quite useful though in some cases quite general. Very easy to follow the presenter. The idea of the course is to get some take-away points and start practicing them in your daily life. So don't expect to become a professional communicators but rather expect some useful ideas. Thank you!

創建者 Elechukwu J E

Dec 13, 2019

This course is incredibly realistic and awesome. It gives different psychological approaches to solving several different niggling issues as 'how to gain trust' and 'detection deception'. However, some points expatiated I think could be viewed more relatively. Especially signalling.

創建者 Meghavi

May 16, 2018

Back to basics course on communication. Well developed modules as communication is not just jargons, vocabulary but also about building a relation. The faculty Prof. Maurice is extremely knowledgeable and well researched on the topic.

創建者 Manuel G

May 12, 2017

Very interesting. From my point of view, it offers a good grasp of the theorethical basis which underlies the different phenomena explained and good practical stories which illustrate them. I enjoyed it and recommend it.

創建者 Pierre-Yves B

Apr 04, 2018

Very informative, but I would have liked some more practical experience or exercises. The many examples given were very illustrative though. Good course.

創建者 Yasmin A

Aug 25, 2019

Way too much information. I feel it needed to be two courses rather than one. Otherwise, really good content. Thank you.

創建者 Leandro C M

Oct 18, 2018

Could be more focused on communication skills

Video examples of excellent communicators would also help and inspire

創建者 Patrick E

Aug 04, 2017

Engaging lectures that help you consider and apply ideas people use every day in a more conscious, structured way.

創建者 Anastasia P

Feb 15, 2018

Good course for the theory on the different elements that influence our personnal and workplace communication.

創建者 Roberto M

Sep 24, 2018

I think the course could be improved by adding some exercises so that students can practice what they learn.

創建者 Maurizio P

Jun 16, 2017

Interesting and well structured course. Clear explainations, very useful the examples from news.

創建者 Omar G

Dec 22, 2019

Materials are insightful and examples bring theory in to practice

創建者 Waleed P

Aug 27, 2017

Loved the course. Would love to see some more examples next time!

創建者 sonika t

Jun 11, 2017

Good experience and a very good learning .......thanks

創建者 Anshuman S

Jun 12, 2018

Well designed and articulated course!Excellent!

創建者 Saqib R

Sep 17, 2017

very informative and help to enhance abilities

創建者 Joseph K

Jan 29, 2019

Some of the quizzes were too difficult.