Mar 10, 2018
What a great class!! I enjoyed every bit of it! and learned alot about how trust and deception work. The mechanism of Goal setting and ideas about how to have an effective conversation.
Feb 25, 2019
Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.
創建者 Chau T K
•Jul 19, 2019
good
創建者 RUSSELL L
•Jul 22, 2019
It is indeed a very engaging course which should be further developed and deepened into likes of negotiation, persuasion, NLP
創建者 Deepti S
•Aug 05, 2019
Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.
創建者 VEENA V N
•Aug 26, 2019
It was an informative course. Learned many new things
創建者 Eman M H A
•Sep 16, 2019
it was an amazing online course i have ever learnt
創建者 Peter B
•Sep 02, 2019
Thought this course should be required for anyone interested in leading and managing people. Excellent information.
創建者 Roslyn V P
•Sep 02, 2019
I found this course to be insightful. The new perspectives will help build my mindfulness of the best ways to conduct conversations to create positive outcomes and impact.
創建者 VENKATESH B
•Nov 05, 2019
awesome course for those who master their behavioral skills
創建者 Prawira H S
•Sep 29, 2019
This is very good
創建者 Muhammad Z H
•Sep 04, 2019
Thanks, professor. Learnt Alot.
創建者 Jason G N T
•Oct 05, 2019
Maurice is great! Very clear.. Good course.. Learnt a lot..
創建者 Dafe O
•Nov 16, 2019
Excellent course. Every lecture brought new knowledge.
創建者 Chin L Y
•Oct 17, 2019
Great knowledge that I can use in advertisement, networking, buying process, team management, sales/ profit motivation ( what not to do), interview, making friends feel important, portraying oneself as the more honest and approachable person, reducing rivalry and in turn becoming happier.
創建者 Vitalii S
•Nov 25, 2019
Very nice!
Thank you!
創建者 Carla A G
•Dec 03, 2019
Exceptional to understand some patterns among rivals and to improve communication skills
創建者 Sharad A
•Nov 10, 2019
Excellent material on important topics that are usually taken for granted or dealt with intuitively, and often incorrectly. A highly recommended course to better understand the way of the world, and equip oneself to deal with it, and transform it to a global good.
創建者 Pamela F
•Nov 11, 2019
I really learned more about my own communication skills with this course. I will utilize the skills leaned to be a better communicator, also be a more efficient goal setter.
創建者 Max P
•Dec 05, 2019
I particularly like Prof. Schweitzer and you can actually download most of the papers he authored and co-authored from his university website. After reading at least abstract and discussion / conclusion of most of his paper (and with some already quite a lot more) published after 2000, I noticed that this course really does distill his work quite well. A lot of the practical implications can be learned in this course and whoever wants to dive deeper has his papers, for free.
I found most inspiring so far that negotiator self-efficacy moderates negative effects of anxiety on negotiator behavior (Schweitzer et al., 2009), which very much motivates me on learning even more about negotiations than learned in this course already. Apparently, University of Michigan just started offering a specialization on Coursera.
Working in the Customer Service Industry I found the whole course very illuminating. I use some of the concepts already but learning about context and theory behind them certainly will aid me in further developing on my tactics and influencing others in my company so that we can offer better service to our customers.
Thank you Prof. Schweitzer, University of Pennsylvania and everybody involved. Cheers
創建者 Alex B
•Dec 06, 2019
Really engaging !
創建者 Joseph K
•Jan 29, 2019
Some of the quizzes were too difficult.
創建者 Anshuman S
•Jun 12, 2018
Well designed and articulated course!Excellent!
創建者 Anastasia P
•Feb 15, 2018
Good course for the theory on the different elements that influence our personnal and workplace communication.
創建者 Cara T
•Jun 22, 2017
It would have been nice if throughout the course the material was tied back to real world examples. So at the end of a week there might be a video saying 'hey this week we learned about building. Now we're going to look at how this might help you in a real world communication scenario. You've started a new job and it's your first day on the job. You want to make sure you're off to a good start' then maybe play through some examples of the right and wrong ways to build trust maybe with a question like the scenario plays and then the presenter asks 'was that the right way to build trust? Lets review' and then it plays back through the scene stopping for comments along the way.
創建者 Maurizio P
•Jun 16, 2017
Interesting and well structured course. Clear explainations, very useful the examples from news.
創建者 sonika t
•Jun 11, 2017
Good experience and a very good learning .......thanks