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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.7
1,395 個評分
372 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

SP

Sep 10, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

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126 - Improving Communication Skills 的 150 個評論(共 365 個)

創建者 Adaji S E

Apr 30, 2020

I am delighted to have completed this course, I must say, this was truly enriching and educative

創建者 Karel S

Apr 24, 2020

I loved the experience with this course. I enjoyed doing it. The professor was absolutely great.

創建者 Adriana H

Feb 19, 2020

I am learning so much in this course. I appreciate the opportunity from my company to attend.

創建者 Ajorundon O

Jan 31, 2020

Good course for everyday and professional communication skills that yields favourable results

創建者 Fernando A T L

Jul 09, 2018

Excelente curso, temas muy interesantes, muy bien explicados, con muchos ejemplos muy claros.

創建者 Andrew J P

May 15, 2017

Great course for anyone looking to learn about and improve their own communication skills

創建者 Carla A G

Dec 03, 2019

Exceptional to understand some patterns among rivals and to improve communication skills

創建者 Josianne M

May 28, 2020

Liked the way the professor gave great examples and provided an in-depth understanding.

創建者 Krish R

Mar 24, 2020

this course was really fun and got a clear understanding about effective communication

創建者 Lise Y

Aug 02, 2018

Great information here delivered in a direct and easily absorbed format. Thank you!

創建者 Rajeev V

Jun 04, 2020

Great contents. Well presented. Easy examples but well connecting to the subject.

創建者 Marta E d S M R

Aug 27, 2018

This course is very good for people that what to improve the negociation skills

創建者 Christos S

Mar 31, 2018

Great course on soft skills that are very important to have in an organization!

創建者 Chioma A

Sep 04, 2020

The course is very insightful and very relevant. I really enjoyed the course.

創建者 P K G

May 24, 2019

very good and changed my way of viewing communications. thank you very much

創建者 Preetie B

Apr 14, 2018

Very interesting insight on structuring our communication in an effective way.

創建者 Shamim A

Oct 23, 2017

It is a well thought and specific to improve communication in an organisation.

創建者 Jeff P

Sep 02, 2018

Done- Unable to complete the locked Quizzes but tge course was phenomenal

創建者 Poula S

Sep 13, 2020

It is a very useful course and I have learned a lot about communication

創建者 victor h g l

Jul 12, 2018

Excelente course I like all the examples, it made easier to understand.

創建者 JESUS G D

May 15, 2020

WHARTON PENN is the best school and there are a lot great proffesors.

創建者 Pasucha U

Apr 20, 2020

Very useful key to the deeper understanding of work and personal life

創建者 Jehan P

Jul 12, 2020

Useful course. It was less focused on communication than I thought.

創建者 AMIT K S

Jun 19, 2020

This certificate develop and polished my career.

Thank you Coursera

創建者 Eric R

May 13, 2020

Enjoyed this course very much. It was also put together very well!