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學生對 宾夕法尼亚大学 提供的 Improving Communication Skills 的評價和反饋

4.7
1,168 個評分
300 條評論

課程概述

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

熱門審閱

MG

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

DJ

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.\n\nThe examples and teaching helped in understanding and diagnosis of each problem in communication.

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51 - Improving Communication Skills 的 75 個評論(共 296 個)

創建者 Olesia A

Mar 03, 2018

The crucial concepts of social interactions are covered and some applications are discussed. I like the fact that professors draws upon examples from politics, criminal justice, international relations.

創建者 Maria G

Mar 12, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

創建者 Deepak E J

Feb 29, 2020

I loved the course, its is simple clear and share a critical view on how we can communicate.

The examples and teaching helped in understanding and diagnosis of each problem in communication.

創建者 Anton K

Mar 23, 2020

In a simple, effective and positive manner this course offers a deep exploration of different communication skills and helps to bring more awareness in every conversation. Thank you.

創建者 Avinash K D

May 10, 2020

well-curated course, focussed on quality perspective rather than too much of information, crisp concise and delivered in the most effective manner. Thank you for the course.

創建者 Pamela F

Nov 11, 2019

I really learned more about my own communication skills with this course. I will utilize the skills leaned to be a better communicator, also be a more efficient goal setter.

創建者 Roslyn V P

Sep 02, 2019

I found this course to be insightful. The new perspectives will help build my mindfulness of the best ways to conduct conversations to create positive outcomes and impact.

創建者 Ankush D

Mar 04, 2019

I love the course and the kind of explanation used by the creator is through and specific. The Examples used are appropriate and It helps a viewer to understand with ease.

創建者 Veronika D

May 03, 2020

I enjoyed very much this course, the notes have been very well prepared so have been the presentations. I really liked also Mr. Schweizer’s style of classes. Thank you

創建者 Deepti S

Aug 05, 2019

Very interesting course and wonderfully delivered by Professor Maurice Schweitzer. It was an immense value addition to me. Enjoyed every bit of the course. Thank you.

創建者 王尚

Feb 17, 2018

The skills mentioned in the course are both useful and practical.I am much more confident when communicating with others now.Thank you,Professor Schweitze.

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創建者 Kamil H

Apr 30, 2020

Very informative and allows one to relate to real world examples and ones own workplace and the various approaches one can use to improve effective communication.

創建者 CHIH T S

Apr 07, 2018

As a business development professional, this course helps me to hone in my communication skill, as well as gaining insights to tips that I didn't know about.

創建者 khurram.naseer

Oct 10, 2017

Excellent course. I really enjoyed & It was a great learning experience for me. It helped me focus & think about different aspects of communication skills.

創建者 Shafay S

Oct 12, 2017

Very informative training and course material. thank you for your kind guidance during the sessions. really enjoyed the sessions with real time examples.

創建者 Brajesh S B

Apr 17, 2020

It is well designed program that has helped me set my past perspectives very right and I am sure this will add many more value in my future endeavours.

創建者 Sandra S N

Mar 25, 2020

Very informative, with useful everyday information. I enjoyed this section very much. I liked how the professor used actual stories to explain details.

創建者 Agata M

May 01, 2020

In the beginning, I was skeptical. But now, reviewing once again slides and videos I do believe it's connected and will benefit in my job. THANK YOU!

創建者 Kyle D

Apr 07, 2018

Great insights on communication by a world class professor. Perhaps a sequel to negotiation would be a great addition to the Coursera Portfolio.

創建者 Russell N

Feb 07, 2020

It contained a lot of good and relevant information. Expanding on things we are taught as well as teaching more way to communicate effectively.

創建者 Jennifer G

Mar 21, 2018

Fantastic course with really interesting topics, a great speaker, and some fascinating real-world examples to help drive key points home.

創建者 Mirna S

Jan 30, 2018

Packed with case scenarios and examples, excellent course design, and great delivery. Enjoyed my learning journey very much. Thank you.

創建者 MAYANK A

May 22, 2020

It was a well-structured course and it touched upon a lot of topics related to communication, trust, deception, and goal setting.

創建者 Sidrah Q

Jan 20, 2019

Wonderful course.. wouldve appreciated more if a more detailed summary on key areas was gic=ven and the audio couldve been louder

創建者 Jana A

Nov 02, 2017

Great class - It was really fun to learn, presented in a very effective and easy way to understand and easily apply. Thank you!