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學生對 Google 提供的 Technical Support Fundamentals 的評價和反饋

18,957 個評分
4,456 個審閱


This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....



Nov 14, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.


Oct 04, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!


101 - Technical Support Fundamentals 的 125 個評論(共 4,438 個)

創建者 Raj C

Jan 15, 2019

This is a great course for someone getting started in the field of IT Support. All the modules within the course deepened my understanding of various concepts and offered advice for further exploration.

創建者 Martin W

Dec 31, 2018

Great course!

創建者 Clarence S

Dec 20, 2018

Great Course!!!

創建者 Carl J

Dec 31, 2018

I learned a lot and I feel comfortable that i'm going to do good in the field because of this course.

創建者 Diego J S C

Jan 03, 2019


創建者 Timothy M

Jan 03, 2019

I enjoyed this first course of Technical Support Fundamentals. The online labs took a few tries to get going but overall not too bad. I am looking forward to learning more as the lessons progress.

創建者 Lori L B

Jan 04, 2019

The collective teaching process could not have been better. I was so intimidated at first, but the tools used allowed me to get involved and do my best. So far. I really look forward to the next course. Thanks.

創建者 Ehtsham R

Jan 04, 2019

Learned alot from this course. Thank you Google Team.

創建者 Shahbaz A S

Jan 05, 2019

Ideal stepping stone to IT

創建者 Omachoko S O

Jan 04, 2019

Great course filled with content precise and direct, Great Job Google team.

創建者 Sammy A

Jan 04, 2019

great !

創建者 Sumiya M

Jan 04, 2019

I am a Bachelor in Computer Applications and this course really helped me to refresh my previous knowledge about computers and its applications.

創建者 Ivan S I

Jan 17, 2019

great course

創建者 Tristin H

Feb 16, 2019

There was a lot of information that was structured in a very helpful way for learning, and I felt that all the information was relevant, and a great first step into the program. Very happy with my experience so far and excited to really get into the material.

創建者 Samuel A Y

Feb 16, 2019

Easy to follow.

創建者 komou p

Feb 16, 2019

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

創建者 Mohammed A

Feb 15, 2019

thank you to have this opportunity

創建者 Jason H

Jan 22, 2019

Course is excellent want to gain a very high level understanding of the IT support world.

創建者 Shaun S

Jan 23, 2019

Excellent, Good recap of the basics and history.

創建者 Rohit B

Jan 22, 2019

This is a great course, I've learnt from Google. It has thought me so many basic concepts of IT and computer. This course contains Google's virtual labs for Windows and Linux operating system. I had only issue, even though I have completed all my tasks and assignments, it took 48 hours to get my certificate. However, I will highly recommend this course to every IT beginner.

創建者 Muhammad I B M

Jan 23, 2019

An excellent way to start learning about IT Support world. CHeers

創建者 Kevin G

Jan 23, 2019

Great intro, can't wait to continue the course. Tons of good information for people with little to no knowledge!

創建者 Bryan M

Jan 24, 2019

This course builds a great base for the understanding of the basic knowledge of a Technical Support Specialist.

創建者 Jessica D

Feb 19, 2019

I very much enjoyed this course! its details were great and the instructors were fabulous and brought so much to the course. excited to dive into course 2

創建者 Erin B

Feb 18, 2019

This is a great introduction to the IT Support Services career field. It will help you decide if this is a career in which you can be successful. The instructors are top notch, and the insights from Google employees throughout the course paint a vivid picture of what the job entails, and the skills necessary to be great in it. I highly recommend this course!